Program Manager III, Inbound Supply Chain, Amazon Middle East, Africa & Türkiye (MEATR) Supply Chain
This is a senior individual-contributor program management role requiring the candidate to define, launch, and scale programs independently, influence senior stakeholders without direct authority, and represent TR inbound readiness in leadership-level reviews (MBRs, SSOPs, Peak Summit, Leadership review cycles).
Key job responsibilities
• Own end-to-end short-term and long-term planning, forecasting, and capacity management for TR Inbound Supply Chain operations, executing both Business-As-Usual (BAU) and Peak event readiness
• Lead Monthly MBRs, driving structured discussions with Operations and Business to align on targets, risks, and mitigations
• Own business accountability for forecast accuracy metrics — driving root-cause analysis and corrective action when actuals deviate from plan, and building forward-looking guardrails to catch deviations earlier
• Drive tactical execution and mid-cycle course-correction mechanisms to ensure inbound actuals trend closer to plan forecast, particularly through peak and event windows
• Lead deal ASIN-level inventory ramp-up planning for promotional and peak events, ensuring inventory availability is synchronized with demand and vendor capacity
• Own vendor experience for inbound — including capacity commitments, delivery compliance, and operational management, escalating and resolving systemic vendor risks
• Own seller experience metrics tied to inbound flow, ensuring seller-facing SLAs and visibility are maintained through planning and execution
• Own delivery experience across the inbound network, spanning pre-delivery experience metrics (e.g., appointment scheduling, on-time arrivals, dock readiness) and post-delivery experience metrics (e.g., receive SLA, discrepancy resolution)
• Identify and drive cost optimization initiatives across inbound operations, partnering with Finance to quantify, prioritize, and track savings
• Contribute to VBI programs, Business MBRs, and Event Learning Reviews, translating insights into measurable, owner-assigned actions
• Support S&OP alignment by synchronizing inbound and capacity inputs across TR, adopting and adapting best practices from the broader ROW network
• Identify process gaps and design scalable, proactive issue-resolution mechanisms rather than reactive escalation
• Identify and document technical and data requirements for TR planning workflows; partner with SCOT, SHARP, and other technology teams to onboard planning capabilities and automation features
• Support network design and planning inputs for OP1/OP2/3YF long-range planning cycles
• Gather requirements and conceptualize inbound network solutions and supply chain models; make optimal trade-offs between schedule, resources, scope, and cost
• Work cross-functionally to remove blockers and launch new programs; manage technical integration touchpoints across retail, fulfillment, transportation, and finance technologies
• Set up end-to-end operational and financial performance measurement processes to track program impact against forecast, cost, and experience metrics