Program Manager

We are looking for a highly driven and execution-focused Program Manager to handle multiple strategic programs and cross-functional initiatives in a fast-paced NBFC startup environment. This role requires a strong blend of program execution, stakeholder management, process governance, and operational rigour. The ideal candidate should be capable of independently driving large programs and streams end-to-end. The role demands someone who thrives in ambiguity, handles high-pressure situations effectively, demonstrates strong ownership, and is willing to roll up their sleeves to get things done on the ground. This is a high-impact role requiring collaboration across business, operations, product, technology, risk, compliance, and leadership teams.

Responsibilities:

• Independently lead and execute multiple strategic programs and workstreams with complete ownership.
• Define program plans, milestones, dependencies, risks, and execution frameworks.
• Ensure delivery within committed timelines, scope, and quality benchmarks.
• Drive execution rigour across cross-functional teams in a fast-moving startup environment.
• Track progress through structured governance mechanisms and periodic reviews.
• Design, implement, and optimise scalable operational and execution processes.
• Establish governance frameworks, reporting cadences, and review mechanisms.
• Continuously identify process gaps, inefficiencies, and improvement opportunities.
• Manage senior leadership stakeholders with confidence, clarity, and professionalism.
• Drive alignment across business, product, operations, risk, compliance, and technology teams.
• Proactively identify risks and manage escalations with structured problem-solving approaches.
• Be assertive in handling scope creep while balancing business priorities and delivery commitments.
• Run Scrum ceremonies, daily stand-ups, sprint reviews, and execution governance calls.
• Coordinate across multiple teams to unblock dependencies and ensure execution continuity.
• Operate effectively in chaotic or ambiguous situations while maintaining delivery focus.
• Demonstrate a strong ownership mindset and bias for action.
• Work hands-on and contribute at ground level when required.
• Manage end-to-end technology and business programs, including new features, technology changes, business transformation, and compliance initiatives.
• Bridge business and technology teams by understanding technical issues and translating them for business stakeholders.
• Manage timelines, dependencies, risks, blockers, and overall execution.

Requirements:

• Strong experience in technical program management, PMO, and SDLC.
• Proven ability to own programs end-to-end in a cross-functional environment.
• Experience working with technology, product, business, compliance, risk, and operations teams.
• Strong stakeholder management skills and the ability to work effectively with senior leadership.
• Technical understanding with the ability to communicate technical concepts clearly to business stakeholders.
• Experience with Agile and Scrum methodologies is required.
• Ability to thrive in startup environments with evolving priorities and rapid execution cycles.
• Strong problem-solving, execution, and escalation management skills.
• Hands-on, ownership-driven approach with the ability to perform well under pressure and ambiguity.