Program Manager
Summary
Leads IT call-center operations for government clients, overseeing service-desk programs and ensuring smooth customer support delivery.
Koniag Services Inc., a Koniag Government Services company, is seeking an experienced Program Manager to lead and oversee IT Call Center operations in support of our government clients in the Nashville, Tennessee area. The ideal candidate is a motivated and customer-focused leader with a solid background in managing IT service desk and call center programs within a federal government environment. They bring strong organizational skills, a collaborative management approach, and a dedication to d…