Program Manager

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Ownership and oversight to ensure the successful on-time and quality completion of projects.
• Communicate updates to all stakeholders throughout the build ensuring build milestones are being met and addressing issues or concerns as they arise.
• Daily communication with fellow internal Sales, Production, Materials, and Engineering teams. Communicate questions, concerns and issues needing resolution.
• Manage project changes as they occur and effectively communicate those changes to the affected parties.
• Support sales helping to refine customer quotes and provide job costing feedback at the completion of projects.
• Work with vendors to expedite external jobs and ensure quality and accuracy.
• Facilitate Post Build Reviews - At the completion of each build to review job costing, identify what worked well, and additional areas for improvement.
• Ensure necessary build documentation is available at the beginning of a build, including work orders, BOM's, prints, and work order instructions.
• Support production by providing information, resources, and guidance to ensure a successful project completion.
• Upon project completion work with quality to make sure standards are met, review BOM for accuracy, issue materials, and help invoice jobs in a timely manner.
• Ensure any issues or concerns are documented, someone has ownership of the issue and it is actively being worked to resolution.

WORK ENVIRONMENT & PHYSICAL ABILITIES:

• Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
• Requires eye-hand coordination sufficient to operate machinery such as a truck or a forklift.
• Requires frequent standing, bending or stooping for prolonged periods.
• Requires lifting up to 75 pounds occasionally, 50 pounds frequently.
• Requires working in areas which are not ventilated or air-conditioned.
• Requires the ability to read various printed and electronic reports, computer terminal screens; etc.
• Work with the team on continual improvements to processes and procedures.
• Maintain a clean and safe work area, maintain and wear all required person protective equipment.
• Ability to work in a fast-paced environment with constant demands and shifting priorities.
• Requires multi-tasking on many projects at once.

REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:

• Experience with vendor management.
• Effective communication skills.
• Experience with production schedules.
• Have the ability to adapt to change quickly.
• Effectively evaluate quality in products.
• Strong emphasis on organization and attention to detail.
• Previous experience with ERP software preferred
• Bachelor's Degree or 2 years relevant experience