Program Manager, Nursing Catalyst Labs

Position Summary:

Nursing Catalyst serves System-level Chief Nursing Executives and their deputies to drive innovation across the nursing enterprise. As part of Nursing Catalyst, the Program Manager, Nursing Catalyst Labs bring together high-performing, high-potential nurse managers from participating organizations to complete a 6 to 9-month innovation sprint.

Reporting to the Managing Director, Nursing Catalyst, the Program Manager leads day-to-day operations of specific cohorts of Nursing Catalyst’s Nurse Manager Idea Labs. The Program Manager oversees operational cohort activities and leads content planning, event recruitment, and member engagement.

The Associate Director also serves as a subject matter expert, advising member health systems and industry partners on nursing strategic priorities, and should be skilled in virtual and in-person presenting and facilitation. Beyond Labs leadership, Program Managers on the Nursing Catalyst team also support the Director in product strategy, operations, sales, and marketing.

Primary Job Duties:

• Lead the execution of multiple Labs activities simultaneously with limited oversight
• Develop content and ensure member engagement within designated Labs cohorts
• Collaborate and coordinate with internal departments to support Labs logistics and execution (events, marketing, research, etc.)
• Create materials using persuasive writing and graphics/visuals to communicate ideas and information
• Build and manage external relationships with Labs participants, sponsors, and other nursing leaders
• Present and facilitate discussions for both small and large audiences, virtual and in-person

Minimum Qualifications:

• Bachelor’s Degree
• 4+ years of relevant experience in healthcare industry roles focused on business-to-business (B2B) partnerships, content creation, membership organizational management, or event execution
• Strong project management experience: plan, organize, and manage multiple, complex projects simultaneously with limited supervision or direction
• Strong facilitation experience; in-person and virtual
• Proven ability to cultivate member relationships and identify key areas of improvement or new topics in healthcare to optimize overall business success
• Articulate and professional; excellent customer and client service skills
• Nursing content expertise desirable

Interpersonal Skills & Attributes:

• Creative & strategic mindset
• Process oriented
• Innovative approach to solutions
• Detail-oriented and efficient
• Ability to influence others at senior levels
• Collaborative
• Customer-focused
• Ability to work independently and as a team member
• Self-directed and resourceful
• Excellent communication and client-facing skills
• Excellent organizational skills

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision. Ability to travel long distances including air travel up to 15% of the time. While performing the duties of this job, the employee is required to lift supplies or materials in excess of 15 pounds.