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Program Manager of Integrations

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Summary

Leads post-acquisition integration of acquired companies into The Tustin Group: builds integration plans, milestones, and timelines; coordinates cross-functional workstreams (Finance, HR, IT, Operations); tracks risks and reports to leadership, including integrations of ERP, CRM, HRIS, payroll, and field-service systems. Office-based in Norristown, US with regular travel.

The Program Manager of Integrations leads the successful integration of acquired companies into The Tustin Group. This role coordinates cross-functional activities, manages integration plans and timelines, drives accountability, and provides visibility into progress, risks, and outcomes. The position partners with leadership and functional teams to ensure a smooth transition while supporting operational continuity and preserving key business relationships.

Essential Duties and Responsibilities:

Integration Management

· Develop and manage integration plans, milestones, timelines, and deliverables.

· Coordinate integration activities from planning through implementation.

· Lead integration meetings and track action items.

· Monitor progress, identify risks, and escalate issues as needed.

· Manage multiple integration projects simultaneously.

· Provide regular updates to leadership on status, risks, and priorities.

Acquisition Integration

· Coordinate onboarding and transition activities for newly acquired companies.

· Establish Day 1, 30-, 60-, and 90-day integration priorities.

· Partner with acquired-company leadership to identify opportunities and challenges.

· Minimize disruption to employees, customers, and operations throughout the transition.

Cross-Functional Coordination

· Partner with Finance, HR, IT, Operations, Sales, Marketing, and Safety teams to execute integration activities.

· Ensure responsibilities, timelines, and expectations are clearly defined.

· Facilitate communication across stakeholders and workstreams.

Governance & Reporting

· Maintain integration dashboards, action logs, and project documentation.

· Track deliverables and ensure accountability for assigned tasks.

· Identify dependencies and support timely decision-making.

· Report integration progress, risks, and recommendations to leadership.

Process Improvement

· Maintain and enhance integration playbooks, templates, and tools.

· Capture lessons learned and implement process improvements.

· Support the development of scalable integration practices across the organization.

Culture & Change Management

· Foster positive relationships with acquired-company leaders and employees.

· Support change management and communication efforts.

· Reinforce company values, expectations, and culture throughout the integration process.

· Perform other duties as assigned.

Experience and Skills:

· Bachelor's degree in Business Administration, Operations, Finance, Project Management, or a related field preferred.

· 5+ years of experience in program management, project management, operations, business integration, consulting, or a related discipline preferred.

· Experience supporting acquisitions, post-merger integrations, multi-location organizations, or complex cross-functional projects strongly preferred.

· Demonstrated ability to manage multiple workstreams, priorities, stakeholders, and deadlines simultaneously.

· Strong project and program management capabilities with attention to detail and accountability.

· Strong analytical, organizational, and problem-solving skills.

· Ability to identify dependencies, risks, and execution gaps before they affect outcomes.

· Strong interpersonal skills with the ability to influence across all levels of the organization.

· Excellent written and verbal communication skills.

· Proficiency with Microsoft 365 and project management/reporting tools.

· Experience integrating ERP, accounting, CRM, payroll, HRIS, and field-service-management systems

· Valid driver's license and ability to travel regularly.

Physical Demands/Working Conditions:

· Primarily works in an office environment with prolonged periods of sitting and computer use.

· Frequent use of a keyboard, mouse, and computer throughout the workday.

· Ability to communicate effectively in person, by phone, video conference, and electronic communication.

· Visual acuity to review reports, spreadsheets, project plans, and computer screens.

· Hearing ability sufficient for meetings, conversations, and presentations.

· Occasional lifting and carrying materials weighing up to 10 pounds.

· Regular travel to TTG companies and newly acquired locations, particularly during Day 1 activities, system implementations, and major integration milestones.

· Ability to move between office, operational, and customer locations as required.

Skills

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