Program Manager Operations
Summary
Leads end-to-end outside plant (OSP) telecom construction programs in Washington state for North Sky Communications (Dycom) — managing budgets, client relationships, field teams, and safety/compliance from groundbreaking to close-out. Core tools include MS Project, Smartsheet, Excel, and Google Workspace.
Discover a more connected career
At North Sky Communications, we build the infrastructure that keeps communities connected. We are looking for an ambitious, results-driven Program Manager - Operations (PMO) to lead turn-key telecommunications construction programs across Washington state.
Reporting directly to Senior Operations Leadership, you won't just manage projects, you’ll drive strategic success, empower cross-functional teams, strengthen key client relationships, and lead major infrastructure initiatives from ground-breaking to close-out. If you bring a strong mix of field experience, operational leadership, and a commitment to safety and quality, we want you on our team.
Connecting you to great benefits
- Weekly Paychecks
- Paid Time Off, Parental Leave, and Holidays
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- 401(k) w/ Company Match
- Stock Purchase Plan
- Education Reimbursement
- Legal Insurance
- Discounts on gym memberships, pet insurance, and much more!
What you’ll do
- Drive Program Excellence: Direct the end-to-end execution of complex OSP telecom construction programs, including fiber deployments, network builds, and utility infrastructure projects.
- Lead Client & Stakeholder Relations: Act as the strategic liaison for key clients, delivering transparent status updates, managing scope, and resolving complex challenges with a solutions-oriented mindset.
- Deliver Customized Client Solutions: Take full ownership of finding tailored answers for our clients, recognizing that every project and program carries unique requirements, constraints, and goals.
- Master Financial Performance: Direct program budgets, forecasting, and profitability goals while ensuring timely milestone billing and efficient resource management.
- Empower Field & Office Teams: Partner closely with Project Managers, Field Supervisors, and subcontractors to streamline daily workflows and remove operational roadblocks.
- Champion Safety & Compliance: Maintain a safety-first culture by enforcing strict adherence to OSHA regulations, North Sky safety standards, and local/federal permitting requirements across all job sites.
- Optimize Operational Workflows: Continuous improvement is in our DNA, you will refine project tracking, risk management, and close-out processes to elevate operational efficiency.
What you’ll need
Proven Background: 5+ years of operational or program management experience in telecommunications, utility infrastructure, or outside plant (OSP) construction.