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FrontLine Service

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Program Manager - Outreach

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Summary

Plans, implements, supervises, and evaluates outreach programs (including PATH) that engage and support individuals experiencing homelessness who may face mental health, substance use, or physical health challenges. Manages outreach teams doing field-based client engagement in shelters, parks, encampments, and other community settings, on-site in Cleveland, OH, Monday-Friday, 8:00am-4:30pm.

Responsible for the planning, development, implementation, supervision, and evaluation of Outreach Programs (including PATH) that provide engagement, assessment, referral, and supportive services to individuals experiencing homelessness who may have mental health disorders, substance use disorders, physical disabilities, or co-occurring conditions. Supervises and works with the outreach teams by emphasizing and initiating client contact for integration into community services. Engages individuals in locations frequently accessed by individuals experiencing homelessness, including shelters, churches, meal programs, drop-in centers, parks, encampments, abandoned buildings, and other community settings.

This is an exempt, non-union position. The hours of work are Monday - Friday, 1st shift.

Pay rate:LSW or LPC with Bachelor's $62,000, LSW or LPC with Master's $66,000, LISW or LPCC with Master's

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