Program Manager

General information

Job details

Domain

Programs / Customer Relations

Job field / Job profile

Programs - Program manager level 1

Job title

Program Manager

Employment type

Permanent

Professional category

Employees / Staff

Part time / Full time

Full-time

Job description

The Program Manager is part of the Program Team. Leads all aspect of the business including building customer relationships, managing product development, solving technical solutions and driving critical hardware productions and deliveries. Responsible for the financial performance (P&L, sales, costs, discretionary budgets, sustaining budgets, etc.) schedule and technical performance of company programs/projects or subsystems of major programs/projects. Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operations budgets and financial terms and conditions of contract.

But what else? (advantages, specificities, etc.)

Essential Job Functions:
● Responsible for the financial performance, schedule and technical performance of company programs/projects or subsystems of major programs/projects. Leads all phases of programs/projects from inception through completion.
● Responsible for development execution schedule and costs. Assists in the establishment of design concepts, schedule milestone and engineering efforts for production research, development, integration and test.
● Identify program problems and obtains solutions with the support of the core team, such as allocation of resources or challenging contractual specifications.
● Responsible for customer satisfaction, actively contributes to product On Time Deliveries and ensures Quality KPI are met. Engages operations and quality teams as needed to drive actions plans.
● In conjunction with the sales department, helps with preparation of proposals, business plans operating budgets and financial terms/conditions of contract.
● Act as a primary customer contact for program activities, leading program reviews with customers to discuss price, schedule, production and technical performance. Develops strong customer relationships and customer focused teams
● In conjunction with the contract department, lead the negotiation of contracts and contract changes
● Possesses an appropriate level of technical and industrial knowledge to be able to ask relevant questions, challenge the status quo and build mutual confidence with the team.
●

Candidate skills & requirements

Required Competencies:

Education / Experience:
- Bachelor's degree in appropriate discipline
- Six years of related experience

Skills and Abilities:
- Lead and expedite activities while working in a highly matrixed organization.
- Build trusted relationships with internal and external customers by communicating clearly and in a timely manner.
- Proficient in SAP and Microsoft Office applications to gather, analyze and communicate key information.
- Experience in project management as a Project Manager, Program Manager or in a leading role as member of a project team.
- Experience working directly with customers is preferred.
- Fluent in both Spanish & English.
- Experience with aircraft electromechanical systems, avionics, and/or, aircraft systems is preferred.
- Financial acumen with the ability to perform: budgeting, cost tracking, scheduling, risk management and gross margin improvements.
- Operations experience to drive quality and on time delivery.
- Possess leadership traits including the ability to lead cross-functional teams
- Able to work autonomously without close supervision
- Able to effectively build trust and communicate with both technical audiences and leadership with accuracy and attention to detail
- Able to work effectively in both an office environment, a remote environment

Job location

Job location

North America, Mexico, Baja California

City (-ies)

Applicant criteria

Minimum education level achieved

Bachelor's Degree

Minimum experience level required

More than 5 years

Additional Languages preferred

English (Fluent)