Program Manager

Responsibilities:

• Lead end-to-end planning, execution, and delivery of multiple strategic programmes and initiatives.
• Define program goals, milestones, timelines, dependencies, and success metrics.
• Coordinate with cross-functional teams including product, engineering, design, operations, compliance, and business stakeholders.
• Drive programme governance, risk management, and issue resolution to ensure timely delivery.
• Monitor programme progress and provide regular status updates to leadership and stakeholders.
• Establish and maintain project plans, resource allocation, and delivery roadmaps.
• Identify process improvement opportunities and implement best practices for programme execution.
• Manage interdependencies across multiple projects and teams.
• Facilitate stakeholder meetings, decision-making discussions, and executive reviews.
• Ensure alignment between business objectives, product strategy, and execution plans.
• Track key performance indicators (KPIs) and measure programme outcomes against defined goals.
• Support organisational change management and communication strategies for large-scale initiatives.

Requirements:

• Bachelor's degree in engineering, computer science, business administration, or a related field.
• 7+ years of experience in program management, project management, product operations, or related roles.
• Proven experience managing large-scale, cross-functional programmes from inception to delivery.
• Strong understanding of Agile, Scrum, and project management methodologies.
• Excellent stakeholder management and communication skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Experience managing risks, dependencies, and competing priorities in a fast-paced environment.
• Proficiency with project management tools such as Jira, Confluence, Asana, Monday.com, MS Project, or similar platforms.
• Ability to influence and drive alignment across teams without direct authority.
• Strong organisational and leadership skills.

Preferred Qualifications:

• Experience in fintech, banking, payments, SaaS, e-commerce, or technology-driven organisations.
• PMP, PgMP, Scrum Master, Agile, or equivalent certifications.
• Experience working with distributed teams and global stakeholders.
• Familiarity with product development lifecycles and software delivery processes.
• MBA or advanced degree is a plus.