Program Manager
Posted Updated 6
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Summary
Remote Scrum Master/Program Manager at Shuru Technologies supporting technology delivery teams: facilitating Agile ceremonies, keeping Jira boards and backlogs accurate, tracking delivery metrics, and clearing blockers across Product, Engineering, QA, and PMO stakeholders. Requires hands-on Scrum/Agile and Jira experience; FinTech or SaaS exposure is a plus.
This is a remote position.
Shuru is a self-managed technology team specializing in accelerating visions through product, technology, and AI leadership. With a focus on bespoke execution, we deliver impactful solutions that are scalable and designed for success. At Shuru, we deliver mobile solutions that meet and exceed customer expectations. Our collaborative and fast-paced environment encourages creativity and innovation.
We are looking for a dynamic, detail-oriented, engaged, and motivated Scrum Master to support technology delivery teams. You will work closely with Product Owners, Technology Leads, Project Managers, QA teams, and engineers to improve day-to-day delivery, facilitate Agile ceremonies, remove blockers, and maintain clear visibility across priorities, risks, and dependencies.
This is a hands-on role for someone with a strong understanding of Scrum and Agile fundamentals who enjoys working with fast-moving technology teams and helping them deliver more effectively.
Responsibilities
- Facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
- Ensure ceremonies are focused and result in clear actions and outcomes.
- Work with Product Owners, Project Managers, and Technology Leads to support sprint and delivery planning.
- Identify blockers, risks, and dependencies and help drive them toward resolution.
- Escalate unresolved delivery concerns to the appropriate stakeholders.
- Maintain accurate delivery visibility through Jira and ensure boards and backlogs remain up to date.
- Track sprint progress, delivery metrics, commitments, and improvement actions.
- Facilitate retrospectives and help teams implement practical improvements.
- Encourage ownership, collaboration, accountability, and consistent Agile practices.
- Coordinate across multiple delivery teams where cross-team dependencies exist.
- Provide regular updates on delivery health, risks, challenges, and areas for improvement.
- Collaborate across Product, Engineering, QA, PMO, and other stakeholders.
Requirements
- Experience working as a Scrum Master or within an Agile technology/product delivery environment.
- Good understanding of Scrum, Agile principles, and software delivery practices.
- Hands-on experience facilitating Agile ceremonies.
- Strong working knowledge of Jira or similar project management tools.
- Experience working with multidisciplinary Product and Engineering teams.
- Strong communication, facilitation, and stakeholder-management skills.
- Ability to identify delivery risks, blockers, and dependencies early.
- Organised and comfortable tracking actions through to completion.
- Pragmatic approach focused on outcomes rather than simply following processes.
- Scrum or Agile certification is preferred but not mandatory.
Good to Have
- Experience working in FinTech, financial services, SaaS, or fast-paced technology environments.
- Experience supporting multiple Agile teams simultaneously.
- Understanding of Agile delivery metrics such as velocity, cycle time, sprint predictability, and delivery health.
Benefits
- Competitive salary and benefits package.
- Opportunity to work with a team of experienced product and tech leaders.
- A flexible work environment with remote working options.
- Continuous learning and development opportunities
- Chance to make a significant impact on diverse and innovative projects