Program Manager (Spanish Speaker) - Banking
Summary
Program manager leading multiple concurrent banking/financial-services projects end to end: setting up governance, tracking milestones, risks, and budgets, reporting KPIs to executives, and coordinating cross-functional teams and vendors. Requires significant IT program management experience in banking, Agile/Waterfall knowledge, and Spanish fluency; based in Milton/Brampton, Canada.
- Lead and manage multiple concurrent projects/programs within the Banking domain, ensuring end-to-end delivery.
- Serve as the primary point of contact for senior stakeholders, business sponsors, and customer leadership.
- Establish and oversee program governance, tracking milestones, dependencies, risks, and issues.
- Prepare and present regular status reports, executive dashboards, and KPI metrics to leadership.
- Monitor delivery health, resource utilization, budget adherence, quality metrics, and business outcomes.
- Coordinate cross-functional teams including Business, Technology, Operations, Testing, and Vendors.
- Drive program planning, prioritization, resource allocation, and change management activities.
- Ensure compliance with organizational delivery standards, regulatory requirements, and compliance frameworks.
- Facilitate steering committee meetings and leadership reviews.
- Identify and implement opportunities for process improvement and delivery optimization.
- Leverage significant experience in IT/Business Program Management, particularly within Banking or Financial Services.
- Apply expertise in project governance, risk management, budgeting, and resource planning.
- Utilize strong stakeholder management, communication, negotiation, and leadership skills.
- Employ knowledge of Agile, Waterfall, and Hybrid delivery methodologies.
- Preferred: Experience in Retail/ Digital/ Core Banking transformations; relevant project management certifications; experience with distributed teams and third-party vendors.
- Accountable for achieving key KPIs including schedule, budget, milestone achievement, financial governance, risk closure, stakeholder satisfaction, and business outcomes.