PROGRAM MANAGER
Posted
Summary
Senior Program Manager at an IT services firm in New Delhi–NCR: oversees end-to-end delivery of IT programs through planning, tracking, resource and dependency management, governance, escalation handling, and stakeholder coordination. Requires 10+ years in IT services with strong program/project management and leadership expertise.
PROGRAM MANAGER
Summary
We are seeking an accomplished professional to lead strategic initiatives within the IT Services sector. This pivotal role demands a visionary leader with over a decade of specialized experience to oversee complex programs, ensuring alignment with organizational goals and driving successful delivery. The ideal candidate will serve as a central figure in coordinating cross-functional efforts, managing critical dependencies, and maintaining rigorous governance standards to facilitate seamless project execution and business growth.
Responsibilities
- Direct and orchestrate comprehensive project planning and tracking mechanisms to ensure timely and efficient delivery of IT services.
- Cultivate strong leadership capabilities to guide teams, foster effective communication, and resolve conflicts across diverse departments.
- Oversee resource allocation and dependency management to optimize workflow and mitigate potential bottlenecks.
- Establish robust protocols for status reporting and escalation, ensuring stakeholders are promptly informed of progress and risks.
- Apply advanced problem-solving and decision-making skills to navigate complex challenges and drive strategic solutions.
- Coordinate closely with internal and external stakeholders to align program objectives with business requirements.
- Enforce delivery governance frameworks to maintain quality standards and compliance throughout the project lifecycle.
Requirements
Requirements:
- Minimum of 10 years of progressive work experience in the IT Services industry.
- Proven expertise in Program and Project Management methodologies.
- Exceptional leadership and communication abilities with a track record of managing large-scale initiatives.
- Strong proficiency in Resource and Dependency Management techniques.
- Demonstrated skill in Project Planning, Tracking, and Status Reporting.
- Adept at handling Escalation processes and high-level Stakeholder Coordination.
- Solid background in Delivery Governance and Problem-Solving.