Program Monitor for Quality Assurance & Improvement (PII)

Organization Description: Goddard Riverside is dedicated to strengthening communities and improving the lives of vulnerable New Yorkers by addressing their essential needs with compassion and care. With 56 programs operating across 27 sites, Goddard Riverside serves as both a strong advocate for our community members and a provider of essential services. These include food and shelter programs, support for unhoused individuals living with mental illness, and a wide range of educational, cultural, and recreational programs for children and adults.

Purpose of Position: The Quality Assurance Analyst leads program monitoring initiatives that support organizational compliance, performance monitoring, and continuous improvement. This role is responsible for conducting internal audits and systematic reviews to assess compliance with funding deliverables, contractual obligations, regulatory requirements, and applicable programmatic, organizational, and operational standards. Working collaboratively with program leadership, PII’s Director of Contract Compliance, the Data Manager, and other key stakeholders, the Quality Assurance Analyst conducts data-driven evaluations, documentation reviews, and policy alignment efforts to identify risks, gaps, and opportunities for improvement. The role supports the development, implementation, and monitoring of corrective action plans to ensure audit readiness, strong data integrity and reporting practices, operational effectiveness, and compliance with funder and regulatory expectations.

Schedule: Monday-Friday (9:00am-5:00pm)

Salary Range: $60,000 - $65,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.