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Program & Operations Manager- CEO's Office

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Description

is looking for a Program & Operations Manager to join the cross-company program management team within the CEO office.

This role will be responsible for managing critical company-wide strategic programs and operational processes, ensuring alignment across departments and driving execution excellence.

The ideal candidate will have a structured and strategic mindset, with a strong ability to execute and manage complex cross-functional projects. They should be detail-oriented, highly organized, and skilled at driving process improvements and operational efficiencies.

About The Role:

Strategic Programs & Process

  • Lead large-scale, cross-functional initiatives to drive strategic company goals, ensuring full transparency and seamless execution across departments.

  • Help translate strategic objectives into actionable programs and structure execution plans to achieve measurable business impact.

  • Incorporate and leverage AI tools to optimize program management workflows, improve processes, and scale cross-company programs.

  • Ensure strong alignment in cross-company initiatives and help bridge the gaps across Product, Engineering, Sales, Marketing, CS, and CX teams.

  • Manage risk, change management, and stakeholder communication for high-impact projects.

Who You Are?

  • 5+ years of experience in program management, business operations, or strategy execution in a fast-paced environment.

  • Strong ability to manage complex processes, synthesize information, and drive structured execution.

  • Experience working with senior leadership and cross-functional teams.

  • Excellent communication and stakeholder management skills.

  • A self-starter with strong problem-solving abilities and attention to detail.

  • Proven experience using AI tools and technologies to drive program execution, streamline daily work, and enhance productivity.

  • Ability to thrive in ambiguity and adapt to shifting priorities.

Skills

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