Program/Project Management Lead
Summary
Oversee the end-to-end delivery of programs or projects, ensuring alignment with business goals, tracking deliverables, and communicating with stakeholders using ServiceNow HRSD.
Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.
Must have skills : ServiceNow Human Resource Service Delivery (HRSD)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Program or Project Management Lead, a typical day involves overseeing the comprehensive delivery of programs or projects to ensure alignment with business objectives. This role requires defining the scope of projects clearly and continuously tracking the progress of deliverables to maintain momentum and quality. The position demands effective communication with a diverse range of stakeholders to align expectations, address challenges promptly, and ensure successful outcomes. The role is dynamic, requiring adaptability to changing priorities and proactive problem-solving to keep projects on track and aligned with strategic goals.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Coordinate with cross-functional teams to ensure seamless project execution and delivery.
- Monitor project timelines and resource allocation to optimize efficiency and meet deadlines.
- Facilitate risk identification and mitigation strategies to minimize project disruptions.
- Support junior team members by providing guidance and sharing best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Human Resource Service Delivery (HRSD).
- Experience in configuring and managing ServiceNow HRSD modules to streamline HR processes.
- Ability to analyze and improve workflows within the ServiceNow platform to enhance service delivery.
- Strong understanding of project management principles and their application within ServiceNow environments.
- Capability to collaborate with technical and non-technical stakeholders to translate business needs into technical solutions.
Additional Information:
- The candidate should have minimum 3 years of experience in ServiceNow Human Resource Service Delivery (HRSD).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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