Program Specialist (Training Coordinator)

The Program Specialist (PS)/Training Coordinator (TC) serves as the PS/TC for the Health Administration Service (HAS) at the Southern Arizona VA Health Care System (SAVAHCS). The primary responsibility of the PS/TC is the development and implementation of the ongoing training programs for employees within the Health Administration Service as well as staff within other services.

Duties include but not limited to: Work as a member of the Health Administration Service (HAS) to develop and administer training programs for the staff of HAS as well as administrative employees throughout the facility, outpatient clinics and CBOCs. Works independently to develop, review, analyze, implement, secure subject matter experts (SME)s, and evaluate training courses and programs related to HAS areas such as Eligibility/Enrollment, Access to Care, Beneficiary Travel, Scheduling, Ward Administration, Admissions, Special Programs, etc. Participates on facility and/or VISN-wide committees representing HAS operations and provides information and assistance to the Education Committee as a representative of HAS. Serves as the Tuition Support Coordinator for HAS. Monitors quality program implementation and indicators designed to verify adherence to requirements, prevent errors, and eliminate ineffective work practices. Work Schedule: Monday-Friday, 7:30am-4:00pm Telework: This position may be authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist (Training Coordinator)/PD13581-0 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Must obtain and maintain a Valid State Drivers License. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.