Program Specialist

The Program Specialist is assigned to the Vocational Readiness & Employment (VR&E) Division. The Program Specialist is responsible for identifying training, education, processing and data quality needs of VR&E employees and coordinating the development of a formal program to meet those needs. Incumbent must be familiar with the programs and missions of the division within Regional Office and adhering to VR&E strategic plan, policy and procedures.

Specific duties include: Responsible for assisting the Vocational Readiness Counselors (VRC) and the Employment Coordinators (EC) with technical management of the VR&E caseload and aiding veteran clients. Collaborates with VRC, DVOPs, and program participants to resolve issues pertaining to the participant's rehabilitation program. Assists program participants that are eligible for vocational readiness under USC Chapter 31 and carries out basic function in Case Management. Liaise with clients and employment service contractors and recommend various phases of employment contract services when warranted by case facts. Review contractor reports and billing for quality and accuracy and recommends certification of invoices for payment. Resolves problems; disseminates information and explains program requirements. Provides for Chapter 31 benefit consultation to Contract, School and Training Officials and VR&E Staff as required. Performs case management administrative support duties such as completing general eligibility determinations, obligating contract task orders, inputting subsistence and employment adjustment allowance awards, preparing medical referrals, enrollment authorizations and reviewing vouchers for payment. Serves as System Administrator for the automated case management systems, CWINRS. runs batch processor, initiates terminal server batch processor and letter file, adds custom letters and forms, and maintains and updates system information as well as instructs new employees on its use and troubleshooting user problems. Processes Dependency Updates and Appointments as needed. Promotion Potential: None, this is the full performance level of the position. Work Schedule: Full time, Monday through Friday, 8:00am to 4:30pm Compressed/Flexible: Not Available Telework: Available. This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist; PD40205-A and PD40205A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.