Program Specialist

The National Consolidated Mail Outpatient Program (CMOP) network provides pharmaceutical support services to VA healthcare facilities located within defined respective CMOP service areas throughout the United States. The incumbent will provide organizational and program support over a multifaceted, highly technical production operation that brings together the functions of mail process information systems, data management, and automated pharmaceutical dispensing systems for all VA CMOPs.

Major duties and responsibilities of the Program Specialist include but are not limited to the following: Plan and execute special projects, including managing business continuity and disaster recovery efforts for the CMOP program. Conduct research and analysis to identify issues, interpret data, and provide actionable recommendations to senior management on CMOP operations. Oversee mail processing and delivery management, develop policies and guidelines, and serve as a liaison on related matters within the CMOP program. Develop and implement procedures for administrative control systems, conduct audits and inspections, and ensure compliance with regulatory standards. Evaluate organizational structures, develop policy interpretations, and provide guidance to improve CMOP program efficiency and effectiveness. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 7:00 am - 3:30 pm Telework: Ad-Hoc Only. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This position may be filled as virtual (i.e. the employee may work at a VA facility or VA-leased space other than the facility that is hiring the employee and may include telework on an ad-hoc basis) Position Description/PD#: Program Specialist/PD050140 and PD051240 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.