Program Supervisor - Athletics

(Seasonal, Non-Exempt)

Starting Wage: $16.00/hour

Closing Date: Open Until Filled; posting may close at any time.

Shift/Workdays and Hours: Weeknights and Some Weekday/Weekend Hours

Must be 18 years or older - Uniforms provided.

How to Apply: Using the “apply” button on this page, please complete the required online application. For general questions about the position, contact Parks and Recreation at 785-587-2757.

Job Summary

The Program/Facility Supervisor will deliver and guide others to provide a positive experience for customers at a City of Manhattan indoor or outdoor recreation facility. They will oversee all youth and adult athletic programs, make weather/facility-related decisions, and lead staff at each program on a nightly/daily basis. Individuals supervised includes participants, spectators, and staff involved in events that occur in both indoor and outdoor facilities. Sports include but are not limited to: baseball, basketball, flag football, softball, t-ball, volleyball, kickball, ultimate, futsal, soccer and pickleball. Staff may be asked to serve in this lead role as required and/or provide service at a location other than their primary location.

Job Duties

• Provides overall supervision of Manhattan Parks and Recreation facilities, seasonal staff, and patrons in the absence of fulltime staff.
• Opens and/or closes the facility for use prior to the arrival of participants, spectators, and staff per regular operating or program hours.
• Maintains a professional appearance according to department policies, including the proper attire and footwear.
• Ensures a clean, organized, and safe facility, which includes light janitorial/cleaning tasks as needed or as directed by supervisors and/or daily checklists.
• Responsible for facility cash handling and any transactions which occur during the shift, including completing daily cash reports in compliance with standard departmental procedures.
• Provides excellent customer service and possesses a service philosophy which reflects the mission for the Parks and Recreation Department to include: greeting customers as they enter the facility and ensuring they are properly registered prior to use; answering the phone in a cheerful, polite manner and directing phone calls to the proper people; and notifying, instructing, and correcting customer behavior that is inconsistent with safety procedures in a fair, timely, and polite manner.
• Maintains proficiency in computer data entry skills, including use of CivicRec and/or other software solutions.
• Takes lead in any situation requiring emergency services.
• Manages staff at each program for the entirety of their shift.
• Makes day-of adjustments to staff schedule to best fit program needs.
• Makes weather and facility-related decisions for the program they are supervising.
• Communicates with Athletics and/or Facilities Coordinator and Supervisor via a daily/nightly report.
• Monitors staff, players, coaches, spectators and all aspects of the game and facility.
• Ensures rules, policies and procedures are being observed and followed.
• Follows procedures for closing and securing the designated facility at the end of each shift.
• Assists with seasonal staff facility training.
• Assists with set-up/tear down of events or activities (chairs, tables, bleachers, and other equipment).
• Carries out all procedures exactly as described by the Emergency Action Plan (EAP) in times of emergency or crisis. EAP training will be provided by MPRD.
• Establishes and maintains cooperative professional working relationships with others, both individually and in a team environment.
• May work in an after-school program setting for middle schoolers that includes monitoring participants, enforcing rules, and participating in activities.
• Other duties as assigned.