Program Supervisor

Lead People. Strengthen Programs. Create Lasting Impact.

PROGRAM SUPERVISOR

FULL-TIME | MISSION-DRIVEN LEADERSHIP OPPORTUNITY

Salary Range: $49,425

BUILD BRIDGES TO SUCCESS

At Children's Home Society of Florida (CHS), we believe strong leaders create stronger outcomes for children and families.

As a Program Supervisor, you'll play a critical role in guiding the people, services, and systems that help children and families overcome challenges and build brighter futures. Through leadership, coaching, quality oversight, and strategic program management, you'll ensure services are delivered with excellence while empowering team members to perform at their highest potential.

This is more than a supervisory role. It's an opportunity to influence outcomes, strengthen communities, develop future leaders, and help advance CHS's mission of Building Bridges to Success for Children.

If you're passionate about leadership, developing people, improving programs, and making a measurable impact, this may be your next career move.

YOUR IMPACT

As a Program Supervisor, you'll serve as a leader, mentor, coach, and operational expert for your assigned program.

Your leadership will help ensure children and families receive high-quality services while supporting team members in delivering compassionate, effective, and outcomes-driven care.

Your work may include:

• Supervising, coaching, and developing direct service and support team members.
• Providing individual supervision, case consultation, and team guidance.
• Assigning cases and monitoring workload distribution to ensure quality service delivery.
• Supporting staff with complex, high-risk, or crisis situations.
• Reviewing case files, documentation, and service records to ensure quality and compliance.
• Monitoring contract requirements, program standards, and performance outcomes.
• Collaborating with community agencies, service providers, and system partners to strengthen services for children and families.
• Participating in treatment team meetings and multidisciplinary collaborations.
• Developing reports, performance measures, and program evaluations.
• Utilizing data to identify trends, improve outcomes, and drive quality improvement initiatives.
• Supporting accreditation efforts, grant initiatives, and program development opportunities.
• Providing direct services when necessary to support program operations and client needs.

For Behavioral Health Programs

• Oversee Behavioral Health Overlay Services (BHOS) and ensure services are integrated into daily programming.
• Participate in clinical supervision requirements.
• Ensure timely and accurate clinical documentation.

For Community-Based Programs

• Support strategic planning, community collaboration, leadership initiatives, and continuous quality improvement efforts that improve outcomes for children and families.

WHY CHS?

Because great leaders deserve opportunities to create meaningful impact.

• Meaningful Work

Lead programs that help children, families, and communities thrive.

• Leadership Opportunity

Develop staff, influence outcomes, and build high-performing teams.

• Supportive Team Environment

Work alongside dedicated professionals who share your commitment to serving children and families.

• Time to Recharge

Enjoy generous paid time off, holidays, and sick leave.

• Health & Wellness Support

Access comprehensive health, dental, vision, and wellness benefits.

• Financial Security

Plan for your future through a 403(b) retirement plan with employer match.

• Professional Growth

Participate in leadership development, ongoing training, and advancement opportunities.

• Additional Perks

Employee discounts, recognition programs, and a mission-driven culture focused on making a difference.

WHAT YOU'LL BRING

Required Education

One of the following:

• Bachelor's Degree in Human Services, Social Work, Counseling, Psychology, Family Services, or a related field.

Preferred

• Master's Degree in Human Services, Social Work, Counseling, Psychology, Public Administration, or a related field.

Additional Qualified Combinations

• AA/AS degree in Counseling, Social Work, or a related field plus applicable qualifying experience.
• Child Development Associate (CDA) credential plus qualifying program-specific experience.

Additional Requirements

• Florida Driver's License within 30 days of hire.
• Daily access to a reliable and insured vehicle.

Required Experience

• Minimum three years of experience working with children and families.
• Experience within the type of program being supervised.

Preferred

• Supervisory experience.
• Program management experience.
• Behavioral health, family support, case management, prevention, or community services experience.

Knowledge & Skills

Knowledge of:

• Community resources and family service systems.
• Program operations and contract compliance.
• Quality assurance and performance improvement.
• Child and family development.
• Community-based service delivery models.

Skills in:

• Leadership and team development.
• Coaching and mentoring.
• Program management and administration.
• Data analysis and reporting.
• Strategic planning and problem-solving.
• Relationship building and stakeholder engagement.
• Microsoft Office Suite and reporting systems.

YOU'LL THRIVE HERE IF YOU...

• Believe strong leadership can change lives.
• Enjoy developing people and helping others reach their potential.
• Balance compassion with accountability.
• Stay calm and effective in complex, fast-paced environments.
• Use data to inform decisions and improve outcomes.
• Build collaborative relationships with staff, community partners, and stakeholders.
• Think strategically while remaining focused on day-to-day operations.
• Demonstrate CHS Common Bond Values in everything you do.
  
  

Every child. Every dream. Every future.

That commitment represents CHS’s focus on recognizing each child’s potential, nurturing opportunity and creating lasting impact.

All applicants are subject to background screening through the Florida Agency for Health Care Administration (AHCA). For more information, visit