Program Supervisor - Crisis Respite

Job Title: Program Supervisor - Crisis Respite
Department: Crisis Response Services
Location: Redwood Valley & Fort Bragg, CA
Status: Full-Time/Exempt/Salary

Hours: 40 hours per week
Salary: $72,072.00-$77,958.40 annually (DOE) Additional Differential Must Qualify
Open Date: October 27, 2026
Close Date: Open until filled

Pay Differentials Offered (must qualify through testing or verification):

Language Translation - Bi-cultural Spanish: $1.00 per hour
Bimodal Bilingualism - ASL Sign Language: $1.00 per hour
Bimodal Multilingualism - ASL Sign Language: $2.00 per hour

Locations: Madrone House – Redwood Valley, CA | Cypress House – Fort Bragg, CA

The Program Supervisor oversees daily operations and staff at both Crisis Respite Program houses, providing professional-level crisis intervention, case management, and timely responses to emergency situations. This position collaborates with community partners under the direction of the Crisis Program Director and/or Manager to ensure quality, person-centered services for clients.

The Program Supervisor supports and promotes Trauma-Informed Care throughout both program settings, developing and strengthening staff skills in crisis intervention and client support. Responsibilities include interviewing, supervising, and evaluating staff; overseeing program and facility Performance Quality Improvement (PQI) activities; maintaining accurate documentation; and ensuring compliance with licensing standards, HIPAA, and all other applicable regulatory requirements.

Travel between Madrone House in Redwood Valley and Cypress House in Fort Bragg is required.

Key Responsibilities:

• Ensure facility compliance with RCS, state, and federal licensing requirements.
• Coordinate resident screening, selection, admissions, discharges, and required documentation.
• Lead staff meetings and individual supervision sessions, maintaining accurate records.
• Review and approve employee timecards in compliance with applicable labor laws.
• Report employee injuries to Human Resources and distribute Workers’ Compensation materials promptly.
• Maintain accurate client trackers, billing records, and admission/discharge documentation; submit required reports to the billing department on time.
• Conduct weekly client file audits and ensure treatment plans and daily progress notes are complete, accurate, and up to date.
• Oversee medication management, including storage, administration, inventory, reordering, counts, and disposal in accordance with physician orders and agency policies.
• Prepare and post staff schedules, activity logs, and menus in accordance with program requirements.
• Assist with household menus, supply lists, and budget management.