Program Supervisor SIL

SUMMARY

Performs and is responsible for the implementation of the various aspects of recipient programming in our Community Support and Services Division, including developing, supervising, coordinating and monitoring the effective delivery of services necessary to make the recipient successful in their home. This person will work when necessary, which includes possible night, weekends, and holidays.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Other duties may be assigned.

• Develops implements and monitors recipients’ service plans through personal contact, monthly, quarterly and annual review of current program objectives and data forms for recipients in the Supported Independent Living Division.
• Responsible for the care and documentation of services delivered to each individual under his/her care.
• Regularly meets with Nurses, Coordinators, Directors, and Direct Support Professionals to discuss aspects of client care, formulate goals, and address training issues or other matters that directly relate to the recipients.
• Communicates regularly with family members and case managers, maintains positive relationships with families and case managers.
• Gathers, organizes, writes and implements all Plans of Support in a timely manner.
• Assists recipients with community services, which include medical appointments, transportation, recreation activities, money management, housing and 24 hour safety net.
• Advocates and promotes each individual’s legal and human rights.
• Attend meetings with the Human Rights Committee regarding recipients as needed.
• Ensures total compliance with BCSS, OCDD and State/Federal Licensing regulations, which includes employee training, monthly reports, evaluations, current plans, data sheets, medical information, financial records, etc…, in a timely manner.
• Assures that confidentiality of recipient records is maintained.
• Filling Direct Support Professional shifts during critical staffing shortages.
• Comply with all of Lafourche Arc’s policies and procedures.
• Perform other duties as required.

OTHER SKILLS AND ABILITIES

• Demonstrates accountability and responsibility for own work.
• Acquires, maintains and demonstrates current knowledge and competency.
• Demonstrates a commitment to service excellence and quality improvement.
• Ability to provide transportation as needed.
• Ability to work a schedule based on operational need. (On-call, weekends, and holidays)

SUPERVISORY RESPONSIBILITIES

Manages Direct Support Professionals assigned to the Community Support and Services Division. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems