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PROGRAM SUPERVISOR - YOUTH & FAMILY PROGRAM

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General Statement of Duties and Distinguishing Features of Class

This member of the professional staff will be primarily responsible implementing parks & recreation programming and support facility operations at Mason Community Center and the Mason Municipal Aquatic Center. The Parks and Recreation Department has 20 full time employees and at up to 100 + part time employees working in a variety of roles. There are 8 Program Supervisors that work under the direction of 5 Recreation Managers. Staff working in the Program Supervisor role are expected to embrace the City’s vision for Building a Culture of Wellness within the community as well as the City’s five key values of cooperation, collaboration, communication, compassion and cost savings.
The Mason Community Center and Mason Municipal Aquatic Center operate with a strict business plan. Programs & services offered at the facilities are expected to generate revenue, build partnerships with City of Mason businesses & organizations and build value in the Premier membership. Program Supervisors are expected to understand this concept and assure programs meet these requirements.


Program Supervisors work together as a team to cover all programming needs including areas like aquatics, enrichments, camps, sports programming, Kids Korner (childcare), fitness & health and gymnastics. Program Supervisors are also expected to support facility operations and service needs and work Manager on Duty shifts at the Community Center and Aquatic Center to provide support and leadership to customer service and facility staff during peak hours of operation.
Program Supervisors will cross train to work in all divisions of recreation and will also support City-wide initiatives. Once Program Supervisors are fully trained, long-term assignments are assigned.


The nature of this position requires the Program Supervisor to exercise considerable independent judgment and discretion in supervising all aspects, resources, and personnel related to the delivery of recreation and leisure programs and services. They assume the responsibility for assigned details of coordinating, scheduling and supervising programs.
Program Supervisors are expected to supervise and lead a team of part-time, seasonal and contractual staff.
Work is reviewed through written and verbal communications, reports, and annual performance appraisals. Assures that assigned programs and facilities are adequately planned for the maximum safety, comfort and benefit of the community.

Examples of Work (Illustrative Only)


•Responsible for the development, implementation and evaluation of assigned programs and services related to recreation and leisure programming for all ages offered at City facilities and in the Mason community;
Directly supervises facility, program and staff;
• Assesses recreation needs of Mason Community Center members, Mason residents and the Mason corporate community to develop programs in accordance with those needs;
• Researches, develops and introduces new recreation events and programs reflecting current industry trends;
• Researches, develops and introduces new special events and facility rentals to City facilities that facilitate building a culture of wellness in the Mason community and stimulate economic development;
• Develops and maintains cooperative working relationships with community service agencies, organizations and local businesses whose activities/services can assist the department in carrying-out its’ mission;
• Acts as Manager on Duty for the Mason Community Center & Mason Municipal Aquatic Center and assists with other programs and initiatives throughout all departments as assigned;
• Under the guidance of Human Resources, interviews, trains, schedules, supervises and evaluates appropriate staff;
• Maintains complete and accurate personnel, safety and program records;
• Organizes and conducts orientation and in-service training for staff and volunteers;
• Assists with budgeting functions for assigned programs and services.
• Assists in the design and development of promotional materials;
• Responds to inquiries, complaints, and requests for information from residents and Mason Community Center members;
• Prepares and submits program reports, as appropriate or assigned;
• Makes presentations and speeches at meetings and other community events;
• Performs routine office, administrative functions, and special projects as needed;
• Develop competency in the City’s RecTrac computer software application;
• Participates in external and internal committees as assigned;
Performs related work, special projects, and other duties as assigned;


I understand this position is a position at will, and nothing in this job description and no oral statements made to me in connection with this job description can be construed as a contract of employment

Minimum Education, Experience, and Requirements


• Possession of a bachelor’s degree in recreation, education, sports management or related field that provides the required knowledge and skills; Or any equivalent combination of accepted education and experience that would provide the required knowledge abilities and skills;
• Five (5) years’ experience in leading and supervising employees in recreation, special events & facility rentals;
• Must possess or be able to obtain and retain basic-level CPR and first aid certifications.


Physical Requirements
• Able to sit for extended periods of time working on keyboarding activities, entering data, creating contracts, etc.;
• Capable of changing positions (sitting, standing, squat, bend etc.) and locale for brief to extended periods of time;
• Able to perform on-site program instruction and leadership at varying sites;
• Ability to work in adverse environmental conditions (i.e., hot, humid, cold, rain, etc.);
• Mobility to perform the functions of the position and to enter/exit department vehicles routinely;
• Lift up to 50 lbs. of materials independently.
• Normal visual acuity to see objects up close or at a distance, with or without correction, or with or without reasonable accommodation;
• Auditory acuity to hear; individuals, cell phones, telephones, alarms, etc. with or without reasonable accommodation;
• Manual dexterity to perform tasks such as writing, using keypads, filing, keyboarding, etc.

• Ability to mentally handle associated tasks, problems, solutions, and all other mental tasks associated with positions of this nature.


I understand this position is a position at will, and nothing in this job description and no oral statements made to me in connection with this job description can be construed as a contract of employment.

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