Program Support 1

Role: To assist the Residential Enrichment Program Manager in the daily operations of Disability Supports Residential Enrichment Program and to act on the Program Managers behalf as assigned.

Major Duties and Responsibilities:

• Implement Person Centered Support Plans for those we serve.
• Be available for day time support to the Residential Program Manager, primarily 8am-5pm.
• Back up staffing coverage to Program Support 1.
• Responsible for assisting in scheduling needs for all Residential programs.
• Attend and/or facilitate and participate in assigned meetings.
• Work with Program Manager/Training Coordinator to facilitate completion of training for all staff.
• Responsible to transport individuals served when necessary.
• Complete documentation and reporting as required and assigned.
• Rotate on call telephone every other week.
• Must be available for emergencies during designated periods for staffing concerns/client concerns.
• Assist Client Wellness Liaison with coordination of medical and pharmaceutical needs of individuals served, including but not limited to scheduling appointments, transporting clients to/from appointments, attending appointments and setting up medications.
• Other duties as assigned.

Expectations:

• Prompt, consistent attendance is an essential function of this position.
• Understand and support the mission statement of Disability Supports to enrich the lives of those we serve, as evidenced by an unfailing positive attitude in all actions on behalf of persons served.
• Strong critical thinking skills, along with proper understanding of day-to-day operations, in order to make assignments and coordinate efficiently.
• Timeliness in completion of assigned tasks.
• Maintain an active and positive role in identifying and seeking solutions for all issues surrounding persons served while maintaining strict adherence to company policy and confidentiality regarding staff and/or clients, including health, employment and policy errors.
• Adhere to scheduled hours.
• Perform well under pressure and remain calm/professional.
• Communicate well with other team members.
• Work well in a team setting.