Program Support Assistant - Mental Health

This position is assigned to the Office of Mental Health and provides a wide variety of support functions.

Major duties of this position include but are not limited to: Compiles, prepares, and provides assistance in developing statistical data and special reports, compiling/preparing drafts and finalizing papers and/or similar instructional materials in support of program specialties. Maintain a database of contact/evaluation requirements, schedules for care plan reviews and ongoing monitoring. Tracks the provision and use of safety plans. Establish protocols for incoming data, organizes computerized data sets, and retrieves computerized data. Supports Operation Save by arranging for supplies and room setup, coordinating training with services and tracking program completions. Serves as Primary Timekeeper for a T&L, posting schedules and filling in as back-up timekeepers for other T&Ls. Will be considered the subject matter expert for time and attendance. Perform office automation duties using such software applications as electronic mail, desktop publishing, calendar, spreadsheets, and database and/or graphics. Work Schedule: Monday-Friday, 7:30am-4:00pm or 8:00am-4:30pm (Subject to change based on the needs of the Agency) Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant - Mental Health/PD84388A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work is primary sedentary, but does require some walking, standing, carrying paper items, books, etc. No special physical demands are required to perform the work. The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.