Program Support Assistant (OA)

This position is a Program Support Assistant (OA) within the Environmental Management Service (EMS) at the Department of Veterans Affairs in Sioux Falls, South Dakota. The role provides essential administrative and clerical support to ensure the efficient operation of the EMS department. The position requires strong organizational, communication, and office automation skills to assist staff and management in daily operations.

Major duties include: Provides administrative and clerical support to the Environmental Management Service (EMS) department. Prepares correspondence, reports, and other documents as required by the department. Maintains and updates records, files, and databases in accordance with established procedures. Schedules appointments, meetings, and coordinates calendars for EMS staff. Assists in the preparation and tracking of work orders and service requests. Communicates with staff, management, and external stakeholders to relay information and resolve routine issues. Utilizes office automation software to create, edit, and manage documents and spreadsheets. Handles sensitive or confidential information in accordance with established policies and procedures. Supports inventory management by tracking supplies and equipment for the department. Performs other related duties as assigned to ensure the efficient operation of the EMS department. Work Schedule: Monday-Friday, 7:30 a.m. - 4:00 p.m. (work hours may be further discussed during the interview) Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD800800 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.