Program Support Assistant

This vacancy is for a GS - 0303 - 7, Program Support Assistant located in the Department of Homeland Security, U.S. Coast Guard, TRACEN PETALUMA FAC ENG - STRUCTURES in PETALUMA, California.

You will serve as a Program Support Assistant and be responsible for and be responsible for providing administrative and technical work in support of facilities maintenance activities. . Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Conducting data entry and retrieval, report preparation, and statistical analysis for facilities maintenance utilizing computer software. Updating database to add, remove, revise, or replace equipment information and establishing or modifying preventive maintenance requirements and due dates and entering work order completion data, reviewing for clarity and logical sequence of events. Serving as a liaison between users and Shore Asset Management (SAM) Technical Support. Providing customer service by screening telephone calls and visitor requests, and answering procedural questions. Entering facility and housing work requests into computer software. Maintaining contact with maintenance technicians to relay, receive, and clarify information. Coordinating base access for contracted personnel. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation Information

All qualification requirements must be met by the closing date of the announcement. Do NOT include the following types of information in your resume: Social Security Number (SSN) Date of Birth (DOB) Photos of yourself (if included on your resume you will not be considered for this position) Personal information: such as age, gender, religious affiliation, etc. Key Requirements: Must be a U.S. Citizen. Must be registered or exempt from the Selective Service. See www.sss.gov A one-year probationary period may be required. To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This position requires a National Agency Check with Inquiries (NACI). This is not a Bargaining Unit position. All Federal employees are required to have Federal salary payments made by direct deposit. The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.