Program Support Assistant

The incumbent provides a wide variety of administrative tasks for the Environmental Management Service associated with maintaining and supporting work performed within the service. The work involves providing support to the EMS leadership team by coordinating procurement and delivery of supplies and materials; generation and dissemination of work orders; processing time and attendance for employees; assisting supervisors with approved memo formulation, and other duties.

Major Duties include but are not limited too: The incumbent provides a wide variety of administrative tasks for the Environmental Management Service associated with maintaining and supporting work performed within the service. Such work includes administrative services such as validating, assisting, advising, and consulting with clinical and administrative services on such matters as personnel, equipment, administrative reports, maintenance, and safety program for TVHS. The incumbent participates actively in support of the Service by ensuring that they support the Supervisors with minor clerical and the administrative portions of their daily work. Incumbent dispatch and receive calls, greets visitors, and directs to staff members. Incumbent responds to routine and non-routine technical requests for information. Screen sales calls, schedules appointments according to openings on the Chief's and section manager's calendars. Incumbent assists the Administrative Officer and Program Specialist in the maintenance and reconciling of budget expenditure records which consists of six different Fund Controls. Maintain accurate records of obligations, purchase orders, voucher numbers ensuring necessary adjustments or price changes are made. Incumbent verifies receipt of items that were ordered have been delivered and follows up and reconciles discrepancies. The incumbent performs work in support of Environmental Management Service by receiving all incoming mail for the service, reviewing or screening all mail to determine priorities and proper routing within the office, making certain that Environmental Management Service Managers and Supervisors are advised of all matters needing their attention and by personally composing replies to routine correspondence not requiring attention of other staff members. The incumbent maintains suspense records on all correspondence and action documents and follows up to ensure timely replies; and review outgoing correspondence prepared for signature of the Chief of the service, for proper format, attachments, dates, etc. The incumbent is responsible for staying current with and interpreting medical center and VA regulations and policies as they affect Environmental Management Service. The incumbent keeps the service Chief informed of personnel concerns, such as employee debts, retirement, health and life insurance, pay, leave, work schedules, changes in assignments, reduction-in-force, safety, training, and other personnel matters. Processes new employees and makes initial orientation, prepares service appointment documents, and counsels employees on training opportunities. The incumbent makes travel arrangements, including schedules, reservations, travel orders and vouchers for the Environmental Management Service. Serves as a Timekeeper for EMS with a dispersion of EMS workforce at three sites which consist of multiple shifts (three shifts, in addition to CBOCs), the employee must be extremely organized to handle the volume timecards and their subsequent corrections. Knowledge of the basic administrative travel regulations, sufficient to handle employee travel requirements; knowledge of timekeeping, and time and leave guidelines, sufficient to accurately report and obtain information; and knowledge of basic personnel procedures to prepare and record various requests and/or information and data. Independently procures or manages the procurement of supplies, equipment and services such as technical equipment parts, a wide variety of environmental sanitization chemicals, consumables and non-standard specialized items for EMS. Employee must maintain systematic, accurate and user friendly filing management system. The incumbent is obligated to protect sensitive data and to use such data and information derived from it only in the execution of official duties. Work Schedule: Monday- Friday; 7:30 am - 4:00 pm Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD70879A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.