Program Support Technician

**Job Description** The Program Support Technician serves as first point of contact for two program areas in the department of Civil and Environmental Engineering and manages all wage payroll needs. The assigned program areas are the Transportation Infrastructure and Systems Engineering (TISE) and the Land Development Design Industry (LDDI). Job responsibilities include but are not limited to: greet and assists students and visitors; assist faculty and students with travel arrangements; issue keys and maintain key log; support faculty work on committees; assist faculty with paperwork and tracking of international visiting scholar; place, track, and receive HokieMart and Purchasing Card orders; monitor and answer the main office phone. Manage wage payroll by hiring all wage employees including emergency hires and student wage. Complete new hire paperwork including I9s, manage Banner Time Entry and complete bi-monthly wage reconciliations. **Required Qualifications** Administrative support experience in an academic or professional office environment; Demonstrated ability to ability to work independently and as part of a team; Work history that would exhibit strong communication and interpersonal skills; Proven ability to thrive in a fast-paced environment and to effectively manage multiple priorities; Proficiency with Microsoft Office suite. **Preferred Qualifications** Considerable experience in an academic office environment or education/training in related field; Knowledge of VT policies, procedures, and systems such as Hokie Mart, Banner, Banner Time Entry, Emburse, Micro Strategy Reporting, and DEPART. **Pay Band** 3 **Overtime Status** Non-Exempt: Eligible for overtime **Appointment Type** Regular **Salary Information** Starting at $49,000 and is commensurate with relevant experience **Hours per week** 40 **Review Date** 11/16/2026 **Additional Information** The successful candidate will be required to have a criminal conviction check. **About Virginia Tech** Dedicated to its motto, _Ut Prosim_ (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an [inclusive community](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.inclusive.vt.edu%2F&data=05%7C02%7Cmichelleh%40vt.edu%7Ce4a9fd37a7d74803b26208ddcf953bad%7C6095688410ad40fa863d4f32c1e3a37a%7C0%7C0%7C638894962046860349%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=wQ1HOnFsi5ngKmzTL4JRIjYf706XwTNtW9kGsLsF4WM%3D&reserved=0 "Original URL: https://www.inclusive.vt.edu/. Click or tap if you trust this link.") dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight [undergraduate colleges](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fvt.edu%2Facademics%2Fdepts-colleges.html&data=05%7C02%7Cmichelleh%40vt.edu%7Ce4a9fd37a7d74803b26208ddcf953bad%7C6095688410ad40fa863d4f32c1e3a37a%7C0%7C0%7C638894962046881337%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=jlfDj7LQa7G8KTln1Q92BQEF4NP3Gr42nHN8QQukmK8%3D&reserved=0 "Original URL: https://vt.edu/academics/depts-colleges.html. Click or tap if you trust this link."), a [school of medicine](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmedicine.vtc.vt.edu%2F&data=05%7C02%7Cmichelleh%40vt.edu%7Ce4a9fd37a7d74803b26208ddcf953bad%7C6095688410ad40fa863d4f32c1e3a37a%7C0%7C0%7C638894962046890565%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=f%2BMFpImZSc1ZuEyirAGW%2FDDUXlc2c%2BPYwbZyPPyJ0cI%3D&reserved=0 "Original URL: https://medicine.vtc.vt.edu/. Click or tap if you trust this link."), a [veterinary medicine](https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.vetmed.vt.edu%2F&data=05%7C02%7Cmichelleh%40vt.edu%7Ce4a9fd37a7d74803b26208ddcf953bad%7C6095688410ad40fa863d4f32c1e3a37a%7C0%7C0%7C638894962046900077%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=s9ZPCCxkHLk%2FKgqCsm2Y19aVTYDNGKFPhnv%2BFpxhKfk%3D&reserved=0 "Original URL: http://www.vetmed.vt.edu/. Click or tap if you trust this link.") college, [Graduate School](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgraduateschool.vt.edu%2F&data=05%7C02%7Cmichelleh%40vt.edu%7Ce4a9fd37a7d74803b26208ddcf953bad%7C6095688410ad40fa863d4f32c1e3a37a%7C0%7C0%7C638894962046909209%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=%2FJgnIvpAA761Zd9IcQP35ZvpGqFmzB8jzQTwetE5bCE%3D&reserved=0 "Original URL: https://graduateschool.vt.edu/. Click or tap if you trust this link."), and [Honors College](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhonorscollege.vt.edu%2F&data=05%7C02%7Cmichelleh%40vt.edu%7Ce4a9fd37a7d74803b26208ddcf953bad%7C6095688410ad40fa863d4f32c1e3a37a%7C0%7C0%7C638894962046918275%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=KBGkgI%2B3TbYbyXDubTdHlfEooVszsPbbNAmRJoCvXCo%3D&reserved=0 "Original URL: https://honorscollege.vt.edu/. Click or tap if you trust this link."). The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous [Extension offices](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fext.vt.edu%2Foffices.html&data=05%7C02%7Cmichelleh%40vt.edu%7Ce4a9fd37a7d74803b26208ddcf953bad%7C6095688410ad40fa863d4f32c1e3a37a%7C0%7C0%7C638894962046927168%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=IlhGnUe%2FUYW0iK7cFI8tlSKtp46Sq4j8urZoe1HX1SQ%3D&reserved=0 "Original URL: https://ext.vt.edu/offices.html. Click or tap if you trust this link.") and [research institutes](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.research.vt.edu%2Finstitutes.html&data=05%7C02%7Cmichelleh%40vt.edu%7Ce4a9fd37a7d74803b26208ddcf953bad%7C6095688410ad40fa863d4f32c1e3a37a%7C0%7C0%7C638894962046936080%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=gIa9ThZ3mxMhSRFZX17n5UuAxcyu%2FunnXTT%2B5Od868c%3D&reserved=0 "Original URL: https://www.research.vt.edu/institutes.html. Click or tap if you trust this link."). A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and [university shared governance](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgovernance.vt.edu%2F&data=05%7C02%7Clauras69%40vt.edu%7C1ad9c5a039ed4b4e916f08dcaa61f7c2%7C6095688410ad40fa863d4f32c1e3a37a%7C0%7C0%7C638572584948742749%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=vjSZbpDStMgs1gv8ke%2BJNiGEpUQWJjgKnzWAbbaT%2FP8%3D&reserved=0 "https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fgovernance.vt.edu%2f&data=05%7c02%7ccallan9%40vt.edu%7c25159eda0d0a497a201c08dca2acfa1d%7c6095688410ad40fa863d4f32c1e3a37a%7c0%7c0%7c638564111010407591%7cunknown%7ctwfpbgzsb3d8eyjwijoimc4wl"). These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact **Stephanie Hedrick** at **ssteph2@vt.edu** during regular business hours at least 10 business days prior to the event.