Programme Manager (Aftermarket)

General information

Position description

Domain

Programs / Customer Relations

Job field / Job profile

Programs - Program manager level 2

Job title

Programme Manager (Aftermarket)

Employment type

Permanent

Professional category

Professional, Engineer & Manager

Part time / Full time

Full-time

Job description

Programme Manager (Aftermarket)
Wolverhampton
Hybrid

Safran – Here, we craft excellence together.

At Safran, excellence is a journey – and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision.

Safran Actuation Systems UK is a world class centre for the design, manufacture and support of actuation and flight control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best.

Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do.

As part of Safran's global network, joining Safran Actuation Systems UK means becoming part of a highly skilled, collaborative and forward thinking team with opportunities to grow, innovate and make a meaningful impact in the future of aerospace.

Your Role

The Aftermarket Programme Manager leads in-service customer programmes, ensuring delivery against contractual, operational and commercial objectives. The role coordinates cross-functional teams to optimise spares, repairs and product support, resolve in-service issues and drive customer satisfaction and programme performance.

Key Responsibilities

• Lead and coordinate aftermarket programme activities, ensuring delivery against customer, contractual and business objectives.
• Manage spares, repairs and product support performance, driving product availability, quality and on-time delivery.
• Monitor in-service product performance and reliability, coordinating technical investigations and improvement activities.
• Manage programme cost, schedule, revenue, margin, risks and opportunities, implementing corrective actions where required.
• Lead cross-functional teams across Engineering, Operations, Supply Chain, Quality and Commercial to resolve programme and customer issues.
• Develop and implement cost reduction and continuous improvement initiatives to improve aftermarket performance and profitability.
• Manage customer and supplier relationships and negotiations, including contractual commitments, programme changes, pricing and support requirements.
• Own programme budgets, forecasts, capacity, obsolescence and performance reporting, ensuring effective lifecycle management.

But what else? (benefits, specificities, etc.)

Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you, both in and out of work, including:

• Competitive salary
• Company performance bonus scheme
• Pension scheme - up to 10% employer contribution
• Private medical insurance
• Comprehensive health cash plan
• 25 days annual leave + bank holidays
• Flexible benefits programme
• We support your ambitions with training, development, a personalised career plan and mobility opportunities.

Candidate skills & requirements

What You'll Bring

• Proven Project or Programme Manager experience leading complex aerospace aftermarket, MRO or in-service programmes
• Degree-qualified (or equivalent), with experience delivering programmes across repair, overhaul, spares or product support environments.
• Experience managing in-service products throughout the aftermarket lifecycle, including repairs, reliability, obsolescence and ongoing customer support.
• Ability to lead and influence cross-functional teams across engineering, operations, supply chain, quality and commercial functions.
• Excellent customer and commercial focus, with experience managing programme performance, contractual commitments and stakeholder expectations.
• Assured communication, stakeholder management and negotiation skills, with the ability to resolve complex customer and operational issues.
• Self-motivated and results-driven, with strong problem-solving and decision-making skills

We know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert. We encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the hiring process that may better facilitate your participation.

We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success.

Get involved:

We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs.

If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today.

Position location

Job location

Europe, UK, England, West Midlands

City (-ies)