Programme Manager — Client Onboarding & Migration
Summary
Day-rate contract (inside IR35) for a Programme Manager to own end-to-end client onboarding and migration programmes for a global payments/fintech platform, on-site in Basildon five days a week. The role covers planning, governance, risk and cost control, and leading matrix teams of PMs and workstream leads through go-live and service transition.
Programme Manager - Client Onboarding & Migration (Day rate contract/ Inside IR35)
Location: Basildon, Essex — on-site 5 days per week
Contract type: Day-rate contract, Inside IR35
Right to work: Valid UK right to work required
The role
What you'll do
- Own
end-to-end delivery of large client onboarding and implementation
programmes, covering both greenfield builds and migration of existing
customer portfolios onto the platform
- Manage
senior client stakeholders directly — setting and holding expectations on
scope, plan, deliverables and timelines
- Lead
a matrix team of project managers and workstream leads across development,
testing, security, training, operations and business solutions
- Establish
and run programme governance; manage risks, issues, dependencies and
change; control cost, time and quality
- Work
closely with the PMO to keep delivery aligned to methodology and
governance standards
Requirements
What you'll need (essential)
- A
track record running large, complex, client-facing technology programmes
- Strong
senior stakeholder management — comfortable owning the client relationship
at programme level
- Experience
leading multi-workstream / matrix delivery
- Able
and willing to be on-site in Basildon five days a week
- UK
right to work
Nice to have (not essential)
- Background
in payments, merchant acquiring, card processing or fintech platform
delivery
- Specific
experience with client onboarding or platform migration programmes
- A
recognised delivery qualification (e.g. MSP, PRINCE2, PMP)
Note: this is a strong generalist programme management role
first — domain payments experience is a bonus, not a gate.