Programme Manager

Job Purpose

Everything Tech Group is investing in a major AI programme: building new AI-driven services for our customers and applying AI to raise the quality, speed and consistency of the experience we deliver. The Programme Manager will own the planning, governance and delivery rhythm of this programme, working directly with the executive sponsor and coordinating engineering, customer experience and commercial workstreams to agreed milestones and budget.

Responsibilities

• Own the programme plan for the AI programme, including milestones, dependencies, resourcing and budget, and keep it current and honest
• Establish and run the delivery cadence: sprint planning, stand-ups, reviews and retrospectives across three workstreams
• Prepare and run monthly governance reviews with the executive sponsor group, including progress reporting, risk escalation and decision papers
• Own the programme RAID log, ensuring risks carry named owners, mitigations and review dates
• Manage the recruitment and onboarding plan for the AI programme team, working with hiring managers and external agencies
• Own the programme communication plan, keeping stakeholders informed of new capabilities and successes as they land
• Track programme spend against the approved budget across people, licensing and capital costs, reporting variances promptly
• Coordinate technology partners and suppliers engaged by the programme
• Ensure programme documentation and reporting are maintained to a standard suitable for internal and external review

Experience Qualifications, Personal Attributes

• A track record of delivering complex technology programmes end to end, ideally including AI, automation or data-driven products or services
• Strong command of both structured (PRINCE2/MSP-style) and agile delivery methods, and the judgment to blend them
• Experience running senior governance: reporting to and challenging executive stakeholders
• Demonstrable budget management across people and technology costs
• Experience of building or scaling a delivery team, including recruitment
• Excellent written communication; able to produce concise, decision-ready papers

Key Relationships

Internal

• Technology and Engineering Teams
• Project Managers and PMO
• Cyber Security and Compliance Teams
• IT Operations and Infrastructure Teams
• Sales and Account Management Teams
• Marketing Team
• Senior Leadership Team

External

• Customers and Key Stakeholders
• Microsoft and other Technology Partners
• Third-Party Vendors and Suppliers
• Consultants and Implementation Partners
• Industry Bodies and Professional Networks

Valuing Diversity and Inclusion

At Everything Tech Limited we aim to create a workforce that is representative of our society, knowing that embracing differences enhances the capabilities of our business and makes for a happy place to work. We are proud to recognise and celebrate that we have a diverse culture where employees are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion or ability.

Hours of Work

• 37.5 hours per week full time hours

What we offer

• 25 days annual leave + bank holidays
• Private Medical via Medicash
• Pension Scheme
• Budget for training and professional qualifications