Programme Office Support Manager (Ref: 22907)

This is an important project support role within the Service Centre expansion programme, offering an opportunity to contribute to a significant programme of change across probation services.

The postholder will provide practical and structured support to the Programme, with a particular focus on enabling the recruitment and training strategy required to build Service Centre capability and capacity.

Working closely with programme leads, regional colleagues and key stakeholders, the role will support the planning, coordination and tracking of activity linked to the movement of service lines from regions into the Service Centre.

This will include helping to maintain clear plans, actions and governance products; supporting recruitment activity and onboarding arrangements; and coordinating inputs to training plans so that staff are prepared to deliver new and transferring service lines effectively.

The postholder will play an active role in supporting readiness for transition, ensuring that dependencies, risks and issues are captured and escalated appropriately, and that regional interfaces are well managed. The role will require strong organisation, communication and stakeholder management skills, with the ability to work at pace across recruitment, training, service transition and wider programme delivery activity.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace (Lead)
• Making Effective Decisions
• Managing a Quality Service
• Working Together

Experience

• Experience of managing project life cycles/project delivery.
• The job holder will be required to have a project management qualification or be willing to undertake the necessary training required.
• Competent in the use of MS Office products and particularly in the use of MS Word, MS Excel and MS Project.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service