Programming/Outreach Library Specialist - Support Services Center

SUMMARY

Under general supervision, this individual is responsible for a variety of public service duties in various phases of library operations. This position may include the exercising of judgment and discretion in performing library routines with technical advice available when needed and the determining of methods necessary to accomplish duties and objectives. This individual may exercise supervision over staff of lower classifications and is responsible for interpreting policies and providing public service. This job requires knowledge of library principles, practices and procedures. This individual performs related and other work as required.

REQUIREMENTS

Basic Qualification(s)

1. High school diploma OR

1. 60 semester hours of successful college course work OR two years of paid customer service work experience involving frequent contacts with the public
2. Experience planning and/or presenting programs utilizing books, crafts and/or other activities, to appropriate audiences.
3. If assigned a library vehicle to drive on a regular basis, must have good driving record with no DWI violations within the past five years and no other moving violations within the past year.

Preferred Qualification(s)

1. Paid library work experience.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of current technology.
• Ability to learn and use integrated library systems, services, and resources and assist patrons with using library services and resources.
• Ability to follow written and oral instructions, library policies and procedures.
• Ability to plan and present programs to targeted audience.
• Ability to establish positive relationships with patrons and staff.
• Ability to create and maintain pleasant impressions of the library.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, twist, talk, hear, and use hands to reach for, finger, grasp, handle, feel and/or operate objects, tools, or controls. Hand-eye coordination is necessary to operate computers and office equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

The employee is occasionally to frequently, required to climb, balance, stoop, crouch, squat, kneel, and crawl. The employee must occasionally to frequently lift and/or carry up to twenty pounds, frequently to constantly lift and/or carry up to ten pounds. Employee must frequently to constantly push and/or pull loaded book carts and/or boxes of materials weighing up to seventy-five pounds.

ESSENTIAL FUNCTIONS

• Vehicle Management: assists with overseeing daily use, care and upkeep of the mobile libraries.
• Public Services: Performs readers’ advisory and circulation duties; assists patrons in the selection of materials; answers routine questions; takes interlibrary loan requests; answers telephone; charges, discharges and renews library materials; registers new borrowers; updates registration records; pulls and processes request materials; assists with filling and sorting; shelves library materials; straightens library materials on shelves; reads shelves for proper order; searches for lost library materials; processes incoming materials.
• Programming: Researches, coordinates, and implements programs for various target audiences; works with programming teams and branch staff to develop, organize, and implement programs and activities for various target audiences; utilizes community resources and organizational support in the delivery of programs; participates in the development and monitoring of program budget; effectively markets programs and services; maintains programming calendar.
• Outreach: Drives mobile library vehicle to locations throughout the parish on a pre-determined schedule/route; plans and presents programs as needed to patrons in a group setting; provides library services to special populations such as individual residents who live in areas that are not in close proximity to a public library, senior adults in senior living and activity centers, students and teachers in public and private schools and daycare facilities; serves as a member of the library’s Community Engagement team to assist with coordinating offsite programming and participation in collaboration with community organizations to promote the library and its services.
• Collection Development: Reads reviews and offers suggestions to Acquisitions staff for selection of appropriate materials; weeds collection on an on-going basis.
• Reports: Assists in the preparation of reports and maintenance of records.
• Professional Development: Attends staff meetings; meets quarterly with supervisor for work review meetings; attends other meetings as necessary. This position requires travel to other locations for work, meetings and training.
• Other: Performs other duties as required.

PRESENT SCHEDULE [subject to change without notice]

Monday – Friday: 8:30 a.m. – 5:00 p.m. (with1/2 hour unpaid lunch)

APPLICATION DEADLINE

November 1, 2026

STARTING DATE

Two (2) weeks after selection

SALARY

$18.50/hour + benefits

A criminal background check and a drug screening are part of the pre-hire process. The State of Louisiana Bureau of Criminal Identification and Information and these checks will be conducted on a yearly basis for positions which provide outreach to daycare centers. A mandatory full day orientation is part of the new hire process; these orientations are scheduled on Tuesdays from 8:30am to 5:00pm. We do not discriminate on the basis of race, ancestry, color, national origin, sex, religion, age, marital status, non-job related physical or mental disability, veterans’ status, sexual orientation or gender identity. Shreve Memorial Library is committed to antiracism, equity, diversity, and inclusion through the adoption of Library policies and practices that provide opportunities for every person in our community and organization to thrive. Our facilities are non-smoking. 10.26.26