Programming Supervisor – CNA/CMA/ACMA

Reliant Living Centers of Oklahoma, Inc.
Oklahoma City / Del City, Oklahoma
Full-Time | In-Person

About Reliant Living Centers

Reliant Living Centers of Oklahoma, Inc. is a nonprofit organization providing residential and habilitative services to individuals with intellectual and developmental disabilities (IDD) in an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID) setting.

Our mission is to provide exceptional care while promoting dignity, independence, safety, and quality of life for every individual we serve.

Never Done. Never Outdone.

We are seeking an organized, dependable, and compassionate Programming Supervisor to oversee resident programming, active treatment, direct care, and authorized medication-related responsibilities. This position combines hands-on resident support with program coordination, staff guidance, documentation oversight, and collaboration with the interdisciplinary team.

The ideal candidate is committed to person-centered services, meaningful resident participation, accurate documentation, and helping individuals develop and maintain the skills necessary to live as independently as possible.

Position Summary

The Programming Supervisor coordinates and oversees the daily delivery of resident programming and active-treatment services in accordance with Individual Program Plans (IPPs), approved support plans, facility policies, and applicable regulatory requirements.

This position works closely with the Qualified Intellectual Disabilities Professional (QIDP), Director of Nursing (DON), nursing personnel, direct-care staff, therapists, and other interdisciplinary team members to ensure residents receive consistent, individualized training and support.

The Programming Supervisor also provides direct resident care and performs medication-related duties when authorized and appropriately credentialed. All responsibilities must remain within the employee's training, current certifications, specialized endorsements, delegated authority, and legally authorized scope of practice.

Key Responsibilities

Resident Programming & Active Treatment

• Implement individualized training and active treatment according to each resident's IPP and approved objectives.
• Help residents develop and maintain functional, adaptive, communication, social, self-care, safety, and community-living skills.
• Teach daily living skills, including personal hygiene, grooming, dressing, dining, housekeeping, laundry, money management, recreation, and community participation.
• Use approved teaching methods, including task analysis, prompting, modeling, visual supports, repetition, positive reinforcement, and adaptive equipment.
• Encourage residents to complete tasks as independently as possible while providing the appropriate level of assistance.
• Incorporate skill development into daily routines and meaningful activities.
• Develop and coordinate age-appropriate programming based on residents' interests, choices, abilities, and individual goals.
• Adapt teaching approaches to accommodate residents' communication, medical, physical, behavioral, sensory, and learning needs.
• Follow approved behavior-support plans and positive intervention strategies.
• Report concerns regarding program effectiveness and seek appropriate interdisciplinary review before changes are made to approved objectives or support plans.

Programming Supervision & Coordination

• Coordinate daily resident programming, active-treatment schedules, and assigned activities.
• Prepare program schedules, activity calendars, teaching materials, visual supports, supplies, and data-collection tools.
• Coordinate resident coverage and help ensure scheduled programming is implemented consistently.
• Observe programming activities to verify that residents receive planned services and opportunities to practice established goals.
• Provide staff with resident-specific direction regarding approved IPPs, training objectives, and support procedures.
• Address inconsistent program implementation and report ongoing concerns to the QIDP or Program Director.
• Coordinate programming with nursing, residential, dietary, therapy, transportation, and administrative departments.
• Ensure activities accommodate residents' medical, dietary, mobility, communication, behavioral, and safety needs.
• Provide direct programming and resident coverage when staffing or operational needs require it.
• Maintain organized, clean, accessible programming areas and ensure necessary supplies and equipment are available.

Program Documentation & Resident Progress

• Collect and accurately record data related to resident program objectives.
• Document participation, responses, prompting levels, assistance provided, refusals, progress, and barriers to learning.
• Complete required progress notes, participation records, program summaries, activity logs, and other documentation.
• Review program records for accuracy, completeness, and consistency.
• Ensure documentation is completed within required timeframes and maintained securely.
• Monitor resident progress toward established goals and report significant progress, regression, loss of skills, or barriers to the QIDP and interdisciplinary team.
• Recommend interdisciplinary review when objectives are achieved, expected progress is not occurring, or a resident experiences a significant change.
• Assist with resident reviews, functional assessments, and program planning.
• Participate in interdisciplinary meetings and provide relevant observations and program data.
• Maintain confidentiality in accordance with HIPAA requirements and facility policies.

Activities & Community Integration

• Plan and coordinate individual and group activities based on residents' preferences, abilities, and IPPs.
• Develop and maintain activity calendars and programming schedules.
• Coordinate recreational, educational, social, vocational, spiritual, and community-based activities.
• Encourage resident choice, self-determination, independence, inclusion, and meaningful participation.
• Arrange community outings, including required transportation, staffing, supplies, medications, emergency information, and adaptive equipment.
• Support residents in using community resources and practicing skills in natural settings.
• Monitor resident safety and participation during activities and outings.
• Evaluate activities based on resident feedback, participation, program data, and observed outcomes.

CNA & Direct-Care Responsibilities

• Assist residents with bathing, grooming, dressing, toileting, eating, mobility, positioning, and other activities of daily living.
• Measure, document, and report vital signs, weights, intake and output, and other authorized observations when trained and assigned.
• Assist with meals, hydration, appointments, transportation, activities, and community participation.
• Follow individualized dietary, swallowing, mobility, positioning, behavioral, and safety instructions.
• Use approved lifting, transferring, positioning, fall-prevention, and adaptive-equipment procedures.
• Observe residents for changes in physical condition, behavior, appetite, mobility, skin integrity, sleep, or overall safety.
• Promptly report changes and concerns to nursing personnel or the appropriate supervisor.
• Maintain a clean, safe, comfortable, and respectful residential environment.
• Protect resident rights, privacy, dignity, choices, preferences, and personal property.

CMA/ACMA & Medication Responsibilities

• Administer medications only when authorized by applicable Oklahoma requirements, current credentials, required specialized endorsements, nursing delegation, and facility policy.
• Follow authorized medication orders and established medication-administration procedures.
• Verify medications against the Medication Administration Record (MAR) before administration.
• Document medication administration accurately and promptly.
• Document and report medication refusals, omissions, unavailable medications, errors, discrepancies, and resident responses.
• Observe residents for possible side effects, adverse reactions, and changes in condition.
• Immediately report medication concerns and changes in resident condition to the licensed nurse.
• Obtain and document authorized measurements when properly trained and permitted.
• Maintain accurate medication counts and promptly report discrepancies.
• Receive, store, secure, handle, and dispose of medications according to applicable requirements.
• Keep medication carts and storage areas clean, organized, stocked, and secured.
• Communicate medication refill and supply needs according to facility procedures.
• Perform advanced medication duties only when permitted by current ACMA certification and required specialized endorsements.
• Seek assistance from a licensed nurse when medication orders are unclear or clinical evaluation is needed.
• Never independently conduct nursing assessments, make clinical judgments reserved for licensed nurses, or change medication orders.

Resident Rights & Protection

• Treat every resident with dignity, respect, patience, and consideration.
• Promote resident choice, privacy, independence, self-management, and community inclusion.
• Maintain appropriate professional boundaries.
• Protect residents from abuse, neglect, exploitation, mistreatment, and unnecessary restrictions.
• Immediately report suspected or observed abuse, neglect, exploitation, mistreatment, injuries of unknown origin, or violations of resident rights.
• Follow applicable mandated-reporting and incident-reporting requirements.
• Protect confidential resident health, personal, financial, and program information.

Health, Safety & Emergency Responsibilities

• Follow infection-prevention practices, standard precautions, hand-hygiene requirements, and personal protective equipment procedures.
• Maintain safe, sanitary, organized, and accessible programming and residential environments.
• Inspect program materials and equipment and report damage or safety concerns.
• Follow emergency preparedness, evacuation, fire-safety, workplace-safety, and exposure-control procedures.
• Respond appropriately to medical emergencies, injuries, falls, behavioral crises, missing-resident situations, and other unusual incidents.
• Provide CPR, First Aid, and other authorized emergency assistance when trained and required.
• Contact the licensed nurse, emergency services, or facility leadership according to established procedures.
• Complete incident reports and other required documentation accurately and promptly.

Quality Assurance & Regulatory Compliance

• Participate in program audits, medication reviews, quality-improvement activities, investigations, inspections, and regulatory surveys.
• Review program areas and records to identify missing documentation, safety concerns, or inconsistent implementation.
• Report programming, medication, resident-care, staffing, and safety concerns to the appropriate department leader.
• Assist with corrective actions related to resident programming and service delivery.
• Follow applicable federal, state, and local requirements and facility policies.
• Attend required resident reviews, departmental meetings, safety meetings, training sessions, and competency evaluations.

Required Qualifications

• High school diploma or equivalent.
• Current CNA certification in good standing.
• Current CMA or ACMA certification in good standing.
• Current specialized medication endorsements required for assigned advanced medication duties.
• Current CPR and First Aid certification, or ability to obtain certification within the facility's required timeframe.
• Previous experience supporting individuals with intellectual or developmental disabilities.
• Experience implementing individualized training objectives and collecting program data.
• Ability to read and follow IPPs, approved behavior-support plans, medication orders, and health and safety instructions.
• Ability to read medication labels and accurately complete MARs.
• Basic computer and electronic-documentation skills.
• Strong organizational, communication, observation, and time-management skills.
• Ability to recognize and report changes in resident condition or behavior.
• Ability to maintain confidentiality, professional boundaries, and sound judgment.
• Successful completion of required background checks, health screenings, orientation, and competency evaluations.
• Valid driver's license and acceptable driving record if resident transportation is an essential job function.

Certification Requirements

The Programming Supervisor must maintain all required credentials in good standing throughout employment, including:

• Current CNA certification.
• Current CMA or ACMA certification.
• Specialized medication endorsements required for assigned duties.
• CPR and First Aid certification when required.
• Required continuing education and competency evaluations.

The employee must promptly report any expiration, restriction, suspension, investigation, or loss of a required credential. Failure to maintain required credentials may result in removal from affected duties or other action consistent with facility policy and applicable law.

Preferred Qualifications

• Associate or bachelor's degree in human services, psychology, social work, education, rehabilitation, healthcare, or a related field.
• At least one year of ICF/IID programming or active-treatment experience.
• Experience coordinating services for individuals with intellectual or developmental disabilities.
• Knowledge of person-centered planning, active treatment, positive behavior supports, medication safety, and program data collection.
• Previous supervisory, lead-worker, or program-coordination experience.
• QIDP qualifications, when applicable to the facility's needs and the position's assigned responsibilities.

What We Are Looking For

We are seeking a Programming Supervisor who:

• Promotes resident independence, dignity, choice, and meaningful participation.
• Ensures individualized programs are implemented consistently and accurately.
• Is organized, accessible, and responsive to residents and staff.
• Maintains accurate documentation and follows through on identified concerns.
• Communicates effectively with the QIDP, nursing department, direct-care staff, and interdisciplinary team.
• Provides appropriate guidance and accountability to employees.
• Recognizes and promptly reports changes in resident health, behavior, or program progress.
• Prioritizes medication safety, resident rights, and regulatory compliance.
• Remains calm, professional, and solution-oriented in challenging situations.
• Takes ownership of programming quality and seeks opportunities to improve resident outcomes.

Schedule

The schedule may include day, evening, overnight, weekend, holiday, or on-call hours based on resident needs and facility operations.

The Programming Supervisor must maintain reliable attendance and may be required to adjust schedules to observe programming across shifts, provide authorized coverage, or assist with emergencies and operational needs, consistent with applicable law.

Compensation & Benefits

Compensation is based on qualifications and experience.

Benefits, if applicable, may include:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Paid holidays
• Additional benefits in accordance with company policy and eligibility requirements

Other Duties as Assigned

• Assist with resident transportation, activities, meals, housekeeping, laundry, supply stocking, and programming-area organization when trained and assigned.
• Provide CNA, CMA, or ACMA coverage when authorized and required.
• Attend required meetings, training, emergency drills, competency evaluations, and continuing-education programs.
• Support facility events, inspections, investigations, and quality-improvement projects.
• Perform other duties as assigned by the Program Director, QIDP, Director of Nursing, Administrator, or authorized designee.

All duties must remain consistent with the employee's training, credentials, endorsements, delegated authority, resident plans, authorized scope of practice, facility policies, and applicable laws and regulations.

Our Commitment

At Reliant Living Centers, programming is about more than completing activities or documenting progress. It is about helping individuals build meaningful skills, exercise choice, strengthen independence, and participate as fully as possible in their homes and communities.

We are seeking a Programming Supervisor who is committed to person-centered care, strong teamwork, staff accountability, and meaningful outcomes for the individuals we serve.

Never Done. Never Outdone.

Reliant Living Centers of Oklahoma, Inc. is an Equal Opportunity Employer.

Work Location: In person