Project Administrator

Summary
Delta Star is seeking a dedicated professional with strong customer service expertise to support our team and customers with efficiency, professionalism, and care. This role requires a proactive individual who thrives in a collaborative environment, balances multiple priorities with sound judgment, and consistently delivers exceptional service.
What You’ll Do
In this role, you’ll provide high-level customer support, ensuring timely, accurate, and professional responses to both internal and external stakeholders. You’ll use your organizational skills to manage multiple priorities while maintaining strong attention to detail. Leveraging proficiency in Microsoft Office applications, you’ll prepare communications, reports, and documentation that reflect the company’s commitment to excellence. Collaboration and teamwork will be central to your success as you contribute to Delta Star’s mission of powering a more reliable and sustainable energy future.
A Day in the Life
Your day may begin with responding to customer inquiries and coordinating with internal departments to resolve issues quickly and effectively. You’ll prepare reports and communications using Microsoft Office tools, ensuring accuracy and professionalism. Throughout the day, you’ll work closely with colleagues across teams, assisting with projects, prioritizing tasks, and keeping work organized. Every interaction, whether with customers, teammates, or leadership, will call on your communication skills, initiative, and customer-first mindset.
What We’re Looking For
The ideal candidate will bring several years of customer service experience, exceptional interpersonal skills, and the ability to manage competing priorities with confidence. You should be highly motivated, detail-oriented, and committed to creating a positive experience for both customers and colleagues.
Position Requirements

4+ years of customer service experience in a related position required
Bachelor’s degree in Business Administration or related field preferred
A special combination of experience and/or demonstrated accomplishments may be considered in lieu of degree
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)

Skills & Competencies

Exceptional customer service and interpersonal skills
Strong organizational skills with the ability to multi-task and apply sound judgment
Effective written and verbal communication skills
Team-oriented with a collaborative work style
High level of initiative and engagement
Strong operational planning, and project coordination skills.
Ability to independently manage multiple projects and competing priorities.
Sound judgment and strong decision-making capabilities.
Excellent communication and relationship-building skills.
Strong organizational and time-management abilities.
Ability to work effectively across multiple business functions and stakeholder groups.
Proficiency with Microsoft Office Suite and enterprise business systems.
Customer-focused mindset with a commitment to service excellence.