Project Assistant/Scheduler - Dispatcher
Your Role at Terracon
This is a split position supporting both the Materials Department and the Geotechnical Department, combining dispatching/scheduling responsibilities with project administration and coordination.
What We’re Looking For
- Strong attention to detail, organization, and follow‑through
- Excellent responsiveness, communication, and collaboration skills
- Ability to independently prioritize and complete multiple tasks in a fast‑paced environment
- Proactive mindset with willingness to learn new systems and processes
- Experience in project coordination, administrative support, or systems‑based data entry (preferred)
- Familiarity with—or willingness to learn—Terracon‑specific platforms and systems
- Strong customer service and problem‑solving skills
- Strong computer proficiency and multitasking ability
- Commitment to safety and quality standards, including participation in pre‑task planning and safety briefings
Materials Department – Scheduler/Dispatcher Responsibilities
You will assist the primary dispatcher with scheduling and dispatching services for 25+ field technicians, ensuring projects are staffed efficiently based on technician skill sets, certifications, urgency, and project requirements.
Key responsibilities include:
- Answer and manage incoming calls, dispatching technicians to precise locations based on qualifications and project needs
- Prioritize projects and manage logistics (equipment, staffing, internal coordination), using sound judgment and negotiation skills to resolve conflicts
- Maintain clear, professional communication with technicians, managers, laboratory staff, clients, and contractors
- Coordinate daily schedules with the project management team to ensure appropriate coverage
- Dispatch in an incident‑ and injury‑free manner in accordance with Terracon guidelines, prioritizing employee well‑being
- Use internal scheduling tools and software to balance workloads and optimize resource allocation
- Support office operations and assist with administrative tasks as needed
- Collaborate with other Front Range offices to support scheduling needs
- Ensure adherence to safety protocols and promptly report any concerns
- Maintain quality standards across all assigned projects
- Resolve resource conflicts through effective communication and negotiation
Geotechnical Department – Project Assistant Responsibilities
As a Project Assistant, you will support project teams by handling essential administrative and coordination tasks that enhance project delivery from proposal through closeout.
Key responsibilities include:
- Assist with project and proposal setup, ensuring accurate and timely data entry in internal project management, tracking, and reporting systems
- Collaborate with project managers, technical staff, and finance specialists to track deliverables and project milestones
- Manage and maintain key project documentation, including contracts, reports and distribution lists, and change requests
- Support quality and compliance efforts by maintaining data accuracy and appropriate access to sensitive information
- Contribute to client service by facilitating communication and follow‑up activities, enabling project managers to focus on technical execution and client relationships
General
- Follow safety rules, guidelines, and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
- Be responsible for maintaining quality standards on all projects.
- Perform other duties as assigned.
- High school diploma and a minimum of 2 years’ related experience.
Associate or bachelor’s degree in related field preferred.
- Fluent in Microsoft Office applications.
- Ability to use technology, including mobile apps, email, and scheduling software
- Strong time management, negotiation, and interpersonal skills
- Multi‑lingual capabilities preferred in some markets
- A valid driver’s license with acceptable violation history may be required.