Project Based Call Center Representative - Chesapeake, VA
Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Project based Call Center Representative- Onsite role
(Supporting Multi-Factor Authentication)
Conduent Business Services- Chesapeake, VA
From August to December with opportunities for permanent work following the assignment
FT Temp $15.07+ team atmosphere
Operation hours are 8AM – 8PM Mon-Friday (8 hour assigned within timeframe)
Do you love helping people solve complex problems and delivering solutions?
Join our Customer Experience team!
About the Call center Representative role:
As a member of the call center team, you will help our clients employees by taking calls and actively listening, while assisting with the set-up of MFA (Multi-Factor Authentication). You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
This position is a Project based position that runs from August to December is a busy time for Conduent and we expect that we will have multiple positions available for you!
While the work will start on site, our goal is to get you working from home once you meet the Production, attendance, and internet speed requirements of the role.
Be part of the future
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of
Requirements
We’re looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:
- Call Center/Customer service experience
- Excellent communication skills
- Must live in Chesapeake area or have the ability to commute
- Keyboarding and MS Office proficiency
- Great problem-solving skills
- Ability to effectively multi-task
- High school diploma, GED or college degree
- Ability to successfully complete a mandatory paid training program
Below is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!
- Apply to the role and provide your basic profile information (2 minutes)
- Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes)
- If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Closing
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.