Project & Change Manager — Digital Transformation
Tasmanian Independent Retailers (TIR)
Location: TIR includes multiple sites in TAS - Head Office (Launceston), IFP & Brighton
Applications close: 30 August 2026
2-year fixed-term, full-time
Tasmanian Independent Retailers (TIR) is the retailer-owned co-operative behind IGA Tasmania and Island Fresh Produce (IFP) — supporting our members with everything from supplier trading and advertising to pricing, promotions and business growth. We're proudly Tasmanian, proudly member-owned, and proudly recognised as a 2025 Employer of Choice.
Tasmanian Independent Retailers (TIR) is undertaking a whole-of-business digital transformation, and we're looking for an experienced Project & Change Manager to lead it. Reporting directly to the CEO, you'll take our organisation from current-state systems through to a modern ERP platform — including digital commerce, customer self-service and warehouse mobility solutions — combining the discipline of project delivery with the people-side of genuine change adoption.
Key Responsibilities:
Lead a structured, well-documented evaluation and selection process for a new ERP platform, including digital commerce and warehouse technology components
Develop the business case, cost-benefit analysis and risk profile to support the system investment decision
Establish project governance, budget, timeline and risk management frameworks for the full two-year term
Oversee solution design, configuration, testing, data migration and cutover in partnership with the vendor/implementation partner
Lead implementation of customer-facing digital platforms, including B2B ordering and digital returns solutions
Lead implementation of warehouse mobility solutions, including tablet-based picking and digital task management
Build and execute a change management plan that drives genuine user and customer adoption — stakeholder engagement, communications, training and measured success
Plan and lead a post-go-live stabilisation period to resolve issues quickly after implementation
Report regularly to the CEO, Board and project steering group on progress, budget, risk and decisions required
About You:
Proven experience leading ERP or major business system implementations, ideally end-to-end from selection through to go-live and stabilisation
Strong project management skills: scope, schedule, budget, risk and vendor management
Strong change management skills: stakeholder engagement, communications planning and training design and delivery
Formal certification and/or equivalent experience in project management and/or change management
Experience running vendor/system evaluation processes (RFPs or similar) and negotiating with implementation partners
Experience implementing digital commerce, customer self-service, warehouse management or supply chain technology solutions highly regarded
Excellent stakeholder and executive communication skills, including the ability to brief the CEO and Board
Ability to translate cross-functional business requirements into a coherent system and project plan
Culture and Benefits:
Flexible working environment
Company laptop
Employee Assistance Program (EAP)
Access to St Lukes corporate discount cover
Proudly recognised as a 2025 Employer of Choice
If this role sounds like you then we want to hear from you!
How to apply:
Apply now via the link including a copy of your resume and a cover letter stating why you're the right person to join the TIR team.
Any questions in relation to this position please contact: p&c@tir.com.au
Tasmanian Independent Retailers appreciates the time you have taken to submit your application. Due to the high volume of applications received, only shortlisted candidates will be contacted.
Please note: This role may require a police check and a pre-employment medical assessment, including drug and alcohol screening.