Project Coordinator
Summary
On-site Project Coordinator in Brisbane who steers enterprise aviation-maintenance (Trax) software implementation projects through to completion — building action plans with resources, timeframes and budgets alongside the PMO, tracking schedules and risks, managing documentation and financial queries, and helping configure the software. Requires aviation maintenance/MRO knowledge and project coord
About the role
AAR Global Services – Australia Pty Ltd is seeking a Project Coordinator to support customers in Brisbane, QLD. This position requires excellent communication, organizational and interpersonal skills to collaborate with clients and internal teams and to coordinate and track project activities, opportunities, and risks. The Project Coordinator will work closely with the PMO Regional Manager and PMO Director to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and handling financial queries. The Project Coordinator will frequently communicate and work alongside Programming and Product Specialist teams. A high level of technical aptitude is required to consistently reanalyze and improve Trax strategies and processes. Domestic and international travel may be required to support customer implementations and project delivery.
Key responsibilities
Responsible for seeing the Implementation Project through to its ultimate and successful completion, ensuring successful and timely delivery of all deliverables and successful and timely completion of all tasks
Communicate frequently with the PMO Regional Manager or PMO Director to ensure that the appropriate Company personnel and resources are available or reserved as required for the overall success of the Implementation Project
Act as the point of contact and communicate the project status to relevant stakeholders and communicate timeline changes and new information to project team
Communicate clearly with the customer to identify and define project requirements, scope, objectives and priorities
Ensure that the new customer's requests, issues and questions are addressed, completed on time, and with acceptable quality
Acts as a catalyst to resolve project problems and conflicts, obtaining the assistance whenever necessary of the management to resolve issues
Apply lessons learned and recommendations from prior participation on other Company implementation projects
Escalate to PMO Regional Manager or PMO Director any potential pitfalls or detrimental decisions by the new customer that impact the success or timeline of the Implementation Project
Adhere to budget by monitoring expenses and implementing cost-saving measures and create and maintain comprehensive project documentation, plans and reports
Defines and implements system trans codes, configuration switches, settings, and work with the new customer to manage the status of data migrated into the Company and assist on its validation
Creates and maintains comprehensive project documentation, plans and reports. Ensures all needed documentation is current and properly filed and stored.
Other duties as assigned.
About you
Experience analysing business requirements, configuring enterprise software solutions, supporting system implementations and coordinating enterprise software deployment projects within aviation maintenance, airline operations, MRO environments or related industries
Demonstrated knowledge of aviation maintenance operations, airline engineering processes, MRO environments, or aviation software implementation projects
An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
Advanced knowledge of aviation maintenance
Strong technical aptitude and ability to understand, configure, and support enterprise aviation maintenance software solutions
Solid organizational skills, including multitasking and time-management
Strong client-facing and teamwork skills
Familiarity with risk management and quality assurance control
Documentation management and ability to use project management tools
Bachelor's degree in Business Management, Information Systems, Project Management or a related discipline and at least 2 years of relevant experience; alternatively, a minimum of 5 years of relevant professional experience may substitute for formal qualifications