Project Coordinator
Posted Updated 5
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Description
Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of high–quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to our team members.
Job Summary:
The Project Coordinator will plan, schedule, implement, communicate, and monitor projects as a liaison between the sales team and customers. This position will work to provide reliable reporting, improved metrics and forecasting and increased customer satisfaction and retention through cross-team collaboration and communication.
Supervisory Responsibilities:
- None.
Duties/Responsibilities:
- Ability to manage and book customer purchase orders (PO’s) in Customer Relationship Management (CRM) system.
- Generate equipment submittals.
- Set up purchase orders and release equipment to production.
- Process stock orders and coordinate shipments/will call.
- Upload orders, acknowledgements and track effectively.
- Update costs and shipping lead times as appropriate.
- Act as a liaison between company, customers, and vendors
- Notify customer of shipped material/order and provide tracking information.
- Manage warranty claims, Return Merchandise Authorization (RMAs) and communicate to customer.
- Arrange start-up with the Service Team.
- Perform other related duties as assigned.