Project Coordinator

Work as a member of a cross-functional team and provide administrative support for the government client, in addition to Project Management Office (PMO) support for the contract. Provide administrative support under the administrative, customer service, and web workstreams

• Assist with government’s records management mandate.
• Use web-based administrative tracker to manage client task management system
• Attend, record, and capture meeting minutes during assigned administrative workstream and leadership meetings and report action items to internal teams
• Answer phones and voice messages from calls on the main phone line
• Update and maintain tools including SharePoint pages and Microsoft Teams channels; maintain an organizational structure for a shared drive
• Provide management and maintenance support for a master planning calendar and editorial/content calendar
• Update an online directory of customer support staff across the agency
• Help manage an internal beneficiary database by creating and reactivating user accounts, monitoring the customer service inbox, and updating monthly customer service frequently asked questions (FAQs)
• Provide logistics support for meetings and events, including space reservations and set-up, attendee tracking, tent cards, running slides, and scheduling
• Onsite support – assist with mailing and receiving packages, managing calendars, preparing staff meeting agendas and slide decks, and reserving conference rooms
• Work with government staff to reserve travel for conferences

Minimum Qualifications

• Bachelor's Degree in Business, or related field or equivalent relevant experience.
• Working toward a PMP, CAPM or Scrum Master a plus.
• 2-5 years of experience working on projects/programs supporting Government Contracts.

Other Job Specific Skills

• Basic Computer Skills
• Excellent communication skills in working with technical and non-technical staff and the ability to develop and maintain collaborative relationships among all levels of an organization and with customers.
• Must be detail-oriented.
• Strong organizational and task management skills. Must demonstrate the ability to work under strict deadlines.
• Experience interfacing with government customers to understand, interpret and analyze requirements. Experience with government contracts is desired.
• Strong qualitative and quantitative analytical skills. Must exhibit good problem-solving and decision making skills.
• Must be capable of working in an environment that is demanding, sometimes stressful, and requires independent thinking, sometimes without direct oversight by management.
• A polished, professional demeanor with good interpersonal skills. Strong verbal, written, and presentation skills.
• Must have strong MS Office, to include Project and SharePoint, skills.
• Knowledge of CMMI/AIMM processes and standards preferred.