PROJECT COORDINATOR - CA
Summary
Coordinates engineering-contractor programs for a Torrance-based outsourcing firm, overseeing teams and ensuring customer satisfaction from start to finish.
Kett Engineering is seeking a Project Coordinator to join our team in Torrance, CA.
Job Summary and General Purpose of Position:
Under the direction of the Senior Manager, Account Services, the Project Coordinator strategizes and implements high level program initiatives. With a sharp business mind, strong talent for project coordination and delegation, this person is motivated by the desire to improve productivity and nurture the program’s success from inception to completion.
Essential Functions:
- Strategize, implement, and maintain program initiatives that adhere to both Kett and the customer’s objectives
- Maintain organizational standards of satisfaction, quality, and performance.
- Oversee multiple contractor teams, ensuring customer satisfaction.
- Collaborate with customer management to develop program goals.
- Work with Kett corporate leadership to identify opportunities and risks across departments of the program.
- Monitor recruiting pipeline to meet customer demand.
- Escalate issues quickly to drive prompt corrective actions.
- Analyze, evaluate, and overcome program challenges, and produce reports for management and customer stakeholders.
- Monitor employee’s adherence to Kett and customer employment policies.
- Serve as an initial point of contact for assigned contract personnel assigned to customer locations.
- Provide program specific communications to all new hires to include – first day instructions, program and personnel management communications.
- Identify, develop, and train internal leadership candidates.
- Seek out and foster additional business opportunities within the customer’s organization.
- Ability to maintain confidentiality.
- Perform various additional duties to maintain customer satisfaction and program success.
Key Responsibilities:
- Provides leadership and serves employees and customers consistent with Kett’s overall Vision and Values.
- Participates in developing goals, objectives, service plans and processes for Kett with consideration of the customer needs.
- Facilitates selection of employees in job classifications authorized by Kett Management.
- Maintains consistent contact with assigned clients, updating internal team members regularly.
- Provides for the orientation and training of employees in areas assigned.
- Promotes a program of safety awareness and assures compliance with safety practices
- Involves team leaders, employees, and customers in improving the overall work climate and team effort.
- Develops and maintains a positive team effort on behalf of Kett Leadership.
- Accepts and performs other responsibilities as assigned.