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Project Coordinator – Customer Implementation

Summary

Coordinate customer implementations for an edtech SaaS, managing timelines and stakeholder communication to ensure smooth onboarding and adoption.

Project Coordinator – Customer Implementation

Location: Poland, remote Contract Type: umowa o pracę tymczasową / 12 months Rate: up to 12000zł gross / month

What you bring: 3+ years in project coordination, customer success, customer support, or similar client-facing roles Experience working with SaaS products and external customers Excellent English communication skills Strong problem-solving and stakeholder management skills Experience with tools such as Jira, Asana, Trello, or Notion Comfortable working independently in remote, fast-paced environments

Nice to know: Experience with LMS/LXP or learning technology Interest in Learning & Development or customer education Experience working with international customers Experience using AI tools to improve customer workflows or documentation

If you enjoy working directly with customers and turning complex challenges into smooth implementations, let’s connect.

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