Project Coordinator

Salary: RM 3,500 – RM 4,000 per month

Key responsibilities

• Support Configuration Services Project Managers in executing custom and complex customer projects

• Review customer documentation and create project profiles in Financial Force (FF)

• Submit and track projects through the engineering lifecycle

• Coordinate setup of project-specific part numbers and system configurations

• Organize interdepartmental activities across Sales, Engineering, and Operations

• Monitor project progress, identify risks, escalate issues, and support resolution

• Provide regular project status updates and reporting

• Serve as the primary liaison between Project Managers, Project Engineering, Sales, Customers, and Operations

• Maintain alignment across stakeholders on scope, timelines, and deliverables

• Participate in customer meetings, discussions, and planning sessions

• Act as the day-to-day point of contact for project-related activities

• Support project planning, including schedules, resources, and governance

• Support quality assurance and validation of deliverables

• Contribute to continuous improvement and operational efficiency initiatives

• Work with Dell systems and tools, including DOMS, DellStar, FF, OFS, EBI, PET Tool, and FMT

• Support deployment toolsets, configuration services execution, implementation planning, and delivery oversight

• Analyse performance and recommend process improvements

What we're looking for

• Three or more years of experience in project coordination, project or programme management, sales operations, or a similar role

• A bachelor’s degree in Information Technology, Project Management, or a related field is preferred, or a diploma with equivalent experience

• Familiarity with project management methodologies

• Technical understanding of PC operating systems and deployment environments is advantageous

• Strong verbal and written communication skills

• Excellent time management, multitasking, and organisational skills with strong attention to detail

• Ability to resolve conflicts, manage escalations, and work effectively across multiple stakeholder levels

• Proactive, solution-oriented approach with the ability to manage multiple priorities under pressure

• Strong proficiency in Microsoft Office, including Excel, Word, and PowerPoint

• Fluency in written and spoken English

• Strong customer-facing communication skills across phone, virtual tools, and presentations

• Availability to work US hours on a permanent night shift