Project Coordinator
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Summary
Coordinates small-to-medium SaaS implementation projects across multiple customers — managing onboarding, configuration, integrations, and go-live handovers, with project plans, RAID logs, and customer-facing reporting. Requires stakeholder management, Microsoft Office, and project tracking tools like monday.com.
Purpose of the Role The Project Coordinator supports the delivery of small and medium-scale projects across multiple customers of our SaaS platform. The role coordinates internal and external workstreams — from implementation and configuration through to go-live and support handover — ensuring projects are delivered on time, on budget, and to a high standard of customer satisfaction. On occasion, the role may be seconded part-time to a specific customer account to provide dedicated coordination…