Project Coordinator - Software and IT
Mehr Consultancy manages a nationwide portfolio of hotels across Hilton, Marriott, IHG, Hyatt, Wyndham, Best Western, and Choice brands. We're hiring an IT Project Coordinator to own the day-to-day computer, account, and software operations that keep our corporate team and on-property staff running.
You'll work from our corporate office in Irving, Texas, supporting both HQ and hotel teams across the portfolio. This is a hands-on role with a lot of variety; one day you're setting up laptops and managing user accesses, the next you're coordinating with the Task Force team on a property onboarding.
What you'll do
- Set up and deploy Windows laptops for new hires — imaging, software installs, account configuration, and handoff
- Maintain the device inventory
- Troubleshoot on-site and remote hardware: printers, scanners, monitors, laptops
- Handle device recovery and wipe. Re-issue when employees leave.
- Create and manage Google Workspace accounts; configure new domains, reset credentials, edit user details, manage groups and aliases
- Administer user access across our core platforms (Monday.com, Slack, and other systems), including license assignment and monthly user audits
- Own onboarding and offboarding checklists end-to-end so no account or device is left open
- Serve as first point of contact for corporate staff and property management. Respond to tickets, questions, and troubleshoot
- Join calls with teams when walkthroughs are needed
- Coordinate with third-party vendors during property onboarding and offboarding
- Document fixes, build simple how-to guides, and reduce repeat questions over time
Skills required
- Google Workspace administration (users, groups, security settings)
- User management and role-based access control (RBAC)
- Windows 10/11 troubleshooting and setup
- Clear written and verbal communication with non-technical users
- Strong problem-solving instincts and comfort working independently and in a group setting
- Avid learner — our stack changes and you'll be expected to pick up new tools quickly
Nice to have
- Experience in hospitality or multi-site/franchise environments
- Familiarity with hotel PMS systems (OnQ, Opera, Choice Advantage)
- Basic networking (switches, VLANs, Wi-Fi troubleshooting)
- Exposure to MDM/endpoint management tools
- Experience with Monday.com, Slack admin, or workflow automation tools
Details
- Location: Irving, TX (on-site)
- Schedule: Monday–Friday, 40 hours; occasional after-hours support during property transitions
- Compensation: $18 - $21