Project Coordinator
Summary
Coordinates pump system projects end-to-end through Sales, Engineering, and Production at a pump manufacturer — verifying orders, approvals, and submittal documents, planning and tracking schedules and budgets, managing change orders, and serving as the main point of contact for reps and customers.
Position Summary
Coordinate and track the flow of Pump System Projects through the Sales, Engineering, and Production processes. Verify the completion and approval of project documents, track preorder items and customer supplied parts, overall project planning and scheduling, and communication of project progress to the customer. Primary responsibilities are to work with the Sales and Engineering groups to verify completeness and approval of the scope of work & equipment, submittal documents, project plans, pre orders, customer supplied equipment and timeline. The project coordinator will be the primary point person to communicate and clarify expectations to the reps and customers for their market specific pump systems.
Essential Duties and Responsibilities
- Work with appropriate outside reps, and internal sales application engineers to identify and coordinate all sales orders in the standardized and engineered products segment.
- Be the point person with communications, and work with appropriate reps/customers to verify new pump system orders are complete at the time of release with customer approvals – documents include Pos with annotated T&C’s, scope of work & equipment, approved submittal documents, data sheets, along with any project plans that may include a work schedule, specs, and any other related items.
- Assign schedule tasks, review & clarify expectations, and monitor the project work to ensure that progress is within expected guidelines and is completed on time and within budget.
- Define the responsibilities of parties involved in the project including customers, management, project team, vendors, and others affected by the project.
- Identify, track, monitor, and communicate project-related issues, scope changes (change-orders with cost adders), variances, and contingencies that may arise during the implementation of sales projects.
- Facilitate amicable solutions with the appropriate customer(s) and management.
- Verify the company’s documentation control and internal procedures are followed in the departments.
- Identify improvements to standardize the technical build assembly approach to be used on project.
- Provide feedback to the inside sales department on their orders and other departments on the build and collaborative efforts.
- Maintain effective communication and working relationships with customers and all team members.
- Maintain and improve job knowledge by participating with educational opportunities – obtaining appropriate certifications, reading professional publications, maintaining personal networks, participating in professional organizations, etc.