Project Coordinator
Summary
Project Coordinator at Zapalean, a DevOps-as-a-Service company: day-to-day you track tasks across multiple client projects in tools like Jira/ClickUp, keep clients and remote DevOps engineers aligned on priorities, blockers and deadlines, and maintain documentation and reporting. Requires 1+ year coordination experience and strong English.
We are DevOps-as-a-Service company delivering cloud infrastructure, CI/CD, and operational support across multiple client projects. We work with distributed engineers and international clients and focus on reliable execution, clear communication, and predictable delivery.
We are looking for a Project Coordinator to support the day-to-day coordination of our client projects and DevOps engineers.
Your main responsibility will be to make sure tasks are clearly tracked, assigned, followed up on, and completed, while keeping clients and the team informed about progress, blockers, and upcoming work.
You will act as the operational point of coordination between clients, DevOps engineers, and company management.
Required Skills & Experience
1+ year of experience in project coordination, project management, or a similar operational role
Experience working with technical teams (IT, DevOps, software development, or similar)
Strong organizational and follow-up skills
Ability to manage multiple projects and priorities simultaneously
Clear and professional written and spoken English
Ability to work independently and proactively
Experience with Jira, ClickUp, Asana, Monday, or similar task-management tools
Strong attention to detail and ability to keep information organized and up to date
Nice to Have
Basic understanding of DevOps concepts such as CI/CD, cloud infrastructure, containers, environments, and deployments
Familiarity with AWS, Azure, or GCP terminology
Experience working in outsourcing, consulting, or managed services companies
Experience coordinating distributed or remote engineering teams
Responsibilities
Task & Delivery Coordination
Maintain task boards across multiple client projects
Ensure tasks have clear descriptions, owners, priorities, and statuses
Track deadlines, blockers, dependencies, and pending decisions
Follow up with engineers on outstanding and delayed tasks
Make sure new client requests are captured and tracked
Keep project information and task statuses up to date
Escalate delivery risks, unclear priorities, scope changes, and resource conflicts early
Client Communication
Act as the day-to-day coordination point for clients
Collect and organize incoming client requests
Communicate progress, blockers, and expected timelines
Schedule and support regular client status calls
Prepare concise weekly or bi-weekly project updates
Record decisions, action items, and follow-ups from meetings
Escalate issues that require management or technical decisions
Team Coordination
Coordinate day-to-day work of DevOps engineers across projects
Make sure engineers understand current priorities and expected deliverables
Follow up on missing information and unresolved blockers
Coordinate communication between engineers and clients when necessary
Maintain visibility into engineer workload and availability
Help keep the team focused on agreed priorities
Documentation & Reporting
Maintain basic project and client documentation
Keep meeting notes, decisions, and action items organized
Track hours, workload, and delivery status
Prepare simple delivery and workload reports
Ensure important client agreements, requests, and changes are documented
What This Role Is — and Is Not
This is a coordination-focused role, not a technical management position.
You are not expected to make DevOps architecture decisions or independently define technical solutions. Technical decisions will be made by our engineers and technical leadership.
You are expected to ensure that everyone knows what needs to be done, who is responsible, what is blocked, what is late, and what requires escalation.
Success in this role means that tasks do not get lost, clients know what is happening, engineers know their priorities, and potential delivery problems are identified early.
